Data Analyst

Infomedia is a leading global provider of SaaS solutions to the parts and service sector of the automotive industry. Headquartered in Australia, Infomedia has been at the forefront of aftersales system innovation for more than 28 years. Supplying online parts selling systems, sophisticated service selling systems, a range of publications, as well as data analysis and information research for automotive and lubricant industries.

Our software solutions are used each business day by over 220,000 dealership personnel, produced in more than 35 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OE Parts and Service Departments.

Are you looking to join a global company working with the latest technology to deliver innovative products to its customers? Do you want the opportunity to grow and develop your career in a stimulating and rewarding environment? We are looking for a Data Analyst to join a progressive team.

Join our Data Services team at Infomedia to build our future products and ensure we provide high quality, accurate and timely data to our customers. Work alongside innovative and creative people like yourself to learn and grow your skillset. You will have the opportunity to enjoy an exciting career with an organization committed to developing high quality products and foster leadership.

To be successful in this position you will possess :

Wide knowledge of web applications and data flows with an understanding of end-users and how they interact with web applications and data. You must be skilled at brainstorming, deadline driven, organised, with strong verbal and written communication skills and most importantly detail obsessed.

What are the requirements of the role :

• Manage client master data sets including sourcing new data, data updates, data conversions
• Manage quality assurance of master data sets, imported data, exported data
• Manage data related client support investigations
• Lead client contact for provision of requested data
• Monitor and review data collected from suppliers ensuring data quality
• Review matching processes regularly ensuring data collected is mapped in Nidasu applications
• Compare data from different sources with Nidasu reports, investigate discrepancies and report on inconsistencies
• Interact with data suppliers to ensure completeness and accuracy of data
• Participate in client internal / external meetings (on request)
• Provide data troubleshooting expertise to assist Nidasu colleagues / client representatives
• Work with various stake holders (internal / external)
• Highly proficient in Microsoft Excel
• Experience managing large sets of data; Simple Microsoft SQL queries
• Ability to work in a fast-paced environment on several simultaneous tasks, prioritising as needed
• Attention to detail and a problem-solving mindset

Understanding of Automotive service and parts processes, programs and terminology (such as retention, throughputs, sold hours) and best practise automotive metrics.

Why Choose Us

As a global leader in our industry , we develop innovatively crafted, data-driven cloud software solutions for some of the best and most well-known automotive brands worldwide. The day-to-day varied work coupled with our relaxed, informal, yet high-performing environment are the key things that make our team happy.

Culture and Benefits

We take our team members and service very seriously . We live by our core values of : Accelerating Performance, Driving Innovation & Service, Navigating Global, Steering Locals and Having Fun in the Fast Lane. We work hard but we play hard too. We offer a robust benefits package including paid parental leave, flexible working arrangements, health perks, growth and career development and recognition.

About Infomedia

Infomedia offers its Microcat EPC, Superservice Quoting software, Data & Analytics, and various Data Services as ‘turn-key’ solutions to our OEM customers and their dealership networks.

Infomedia has 30 years of industry experience with established global operations throughout 186 countries in 34 languages. Our software is used by over 220,000 automotive industry professionals around the world.

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