Digital Marketing Lead – Permanent Role
Join Suncorp’s Brand and Customer Experience team as a Digital Marketing Lead. The role is based in Sydney, Melbourne or Brisbane and is a permanent opportunity.
About The Role
As a Digital Marketing Lead within the Brand & Customer Experience function, you’ll lead a team of digital and email marketing specialists to execute high-impact campaigns across SEM, display, social media, and email. You’ll collaborate with cross-functional teams and leverage data‑driven insights to enhance customer acquisition experiences and align digital efforts with business objectives.
Key Responsibilities
- Define and implement strategies across SEM, display, social media, and email marketing.
- Use platforms like Google Search Ads, DV360 and Salesforce Data Cloud to optimise campaigns.
- Manage campaigns across Google Ads, Facebook Ads, SA360, DV360.
- Conduct A / B testing, monitor performance, and adjust budgets to maximise ROI.
- Use Adthena for competitor analysis and identify market share opportunities.
- Collaborate with Brand teams to integrate performance media into broader campaigns.
- Monitor KPIs and provide regular performance reports.
- Use analytics tools to identify trends and areas for improvement.
- Work closely with teams across marketing, product, and website to ensure a unified customer experience.
- Allocate budgets effectively to drive new business at an efficient CPA.
About You
Bachelor’s degree in Marketing, Business, or related field.8+ years’ experience in digital marketing, with a strong focus on performance marketing.Deep knowledge of SEM, social media, display advertising, and marketing automation.Proficiency in tools like Google Analytics, Adobe Analytics, SA360, DV360.Strong communication, problem‑solving, and project management skills.Collaborative mindset and effective team leadership.Technical & Specialist Capabilities
Expertise in digital performance media (SEM, Display, Social).Strategic planning and commercial acumen.Understanding of marketing technology and ad serving platforms (e.g., GMP).Skilled in digital analytics, attribution, and data‑driven marketing.Ability to translate complex data into actionable insights.Strong judgment, problem‑solving, and consulting skills.High attention to detail and quality orientation.Influencing skills and ability to manage change.Test‑and‑learn mindset with strong conceptual thinking.What We Can Offer You
Discounts and offers on a range of insurance products.A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.Study support and career development programs.Payroll giving, donation matching and paid volunteer leave.Robust employee assistance program and dedicated employee council.Employee Benefits
We believe we are our best when our workforce is diverse, talented and passionate. We foster an inclusive culture, offer flexible work, career development and internal mobility, and build connected relationships amongst our team members and customers.
Seniority Level
Not ApplicableEmployment Type
Full‑timeJob Function
Marketing and SalesIndustries
Financial Services and Insurance#J-18808-Ljbffr