Technical Account Manager - Engine by Starling

Technical Account Manager – Engine by Starling

3 days ago

• Be among the first 25 applicants

Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 million customers in the UK. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Engine by Starling is our software‑as‑a‑service (SaaS) business that powers the bank and is now available to banks and financial institutions around the world.

About the Role

As a Technical Account Manager (TAM) at Engine you will be at the forefront of our client relationships, serving as a trusted advisor and the primary technical point of contact. You will be instrumental in ensuring our clients maximise the value of our platform, achieve their business objectives, and receive exceptional support. You will work closely with Technology, Delivery and Product teams to foster strong, lasting partnerships.

As part of this role you will participate in an on‑call rotation with other TAMs to support clients outside normal business hours.

Hybrid Working

We prefer candidates located within a commutable distance of our Sydney office in the CBD so we can collaborate in person.

What you'll get to do

Client Relationship Management (40%)

Strategic Planning and Communication (30%)

Technical Guidance and Support (20%)

Knowledge Management and Improvement (10%)

Requirements

Interview Process

Benefits

Engine by Starling is an equal‑opportunity employer and we are proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national‑origin, age, sex, gender‑identity, gender‑expression, sexual‑orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes.

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