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Treatment Coordinator

Treatment Coordinator

Dental Lounge SydneyCity of Moreton Bay, Queensland, Australia
1 day ago
Job description

Overview

Welcome to the Dental 99 where we combine advanced technology, high-quality patient care, and a supportive team culture. Located in Mango Hill, our practice is dedicated to providing outstanding dental care. We are excited to offer an exceptional opportunity for a passionate Treatment Coordinator to join our team.

The Role : Our Treatment Coordinators play a pivotal role in creating a positive, seamless experience for patients. From a warm welcome to finalising treatment plans, you'll work closely with our highly skilled team, helping patients feel informed and cared for throughout their dental journey.

Base pay range

A$75,000.00 / yr - A$100,000.00 / yr

Key Responsibilities

  • Guide patients through treatment options, assisting with plan coordination and payment options
  • Personalise treatment plans, manage appointments, and oversee payments
  • Provide excellent customer service and patient support
  • Coordinate patients' care journeys, including specialist referrals and financing
  • Elevate the experience for new patients, making each visit memorable

Requirements

  • What We Value in Our Treatment Coordinators :
  • Exceptional communication skills with a polished, professional demeanor
  • 4+ years of dental experience
  • Empathy and patience to enhance the patient experience
  • Confidence with a positive, can-do attitude
  • Quick thinking and adaptability
  • Willingness to learn and grow through coaching
  • Commitment to continuous improvement and high-quality care
  • Drive to exceed goals
  • Sales experience is preferred for this role
  • Benefits

  • An attractive compensation package, including incentives in addition to a competitive salary
  • Opportunities for ongoing professional growth and educational advancements
  • Discounted dental care
  • If you believe you are the dynamic and proactive individual we are looking for, we invite you to join our team and contribute to our mission of transforming lives one smile at a time.

    Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Industries : IT Services and IT Consulting
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    Treatment Coordinator • City of Moreton Bay, Queensland, Australia