Contract Administrator

We are seeking a highly motivated and detail-oriented Contract Administrator to join our facilities management team. This role is critical in supporting operational delivery, ensuring reliable and consistent service, and maintaining compliance with our Quality Management Plan.

As a Contract Administrator, you will play a key role in document control, client liaison, and administrative support, while upholding our core values of Honesty, Entrepreneurship, Responsibility, Quality, and Unity .

🔑 Key Responsibilities

Safety, Health & Environment (HSE) :

Apply and monitor compliance with HSEQ policies, procedures, and statutory regulations

Identify and escalate safety and environmental hazards

Promote a Zero Harm culture through hazard identification, incident reporting, and proactive safety practices

Ensure incidents are reported promptly and corrective actions are implemented

Client Liaison :

Build and maintain strong relationships with client representatives

Attend meetings to coordinate activities, strategies, and planning

Deliver excellent customer service with professionalism and responsiveness

Document Control :

Prepare, manage, and store both electronic and hard copy documents

Maintain accuracy of records, templates, and registers

Control numbering, filing, and distribution of project documentation

Support and coach external contractors on document management systems

Ensure confidentiality of sensitive documentation

Administration & Reporting :

Track field work end-to-end through in-house systems

Maintain client databases and upload documentation to portals

Prepare internal reports, meeting minutes, and KPI reviews

Support contract growth initiatives and ensure compliance with contract terms

Act as first point of contact for administrative enquiries from vendors

👤 About You

Essential Skills & Experience :

Minimum 2 years’ experience in a similar operational environment

Strong IT skills in MS Office (Outlook, Excel, Word)

Experience with SharePoint, OneDrive, and document management systems

Excellent attention to detail and ability to multitask under pressure

Strong interpersonal, verbal, and written communication skills

Proven ability to prioritise workloads and meet deadlines

Customer-focused with a solutions-oriented mindset

Confident, respectful communicator with strong problem-solving skills

Desirable :

Previous experience in document control or facilities management

Report writing and auditing experience

Professional qualifications in information management or document control

🌍 Why Join Us?

Be part of a team that ensures operational continuity and compliance across diverse facilities

Work in a dynamic environment where no two days are the same

Contribute to a culture built on safety, quality, and continuous improvement

Opportunity to grow your career within a global facilities management organisation