Property Manager

Overview

Defence Housing Australia (DHA) is on the lookout for a passionate and dedicated Property Manager. In this role, you will support Australia's Defence personnel and their families by providing housing and housing-related services. This is a customer-facing position with no weekend work requirements.

Position : Property Manager

Level : DHA4

Salary Range : $84,157 to $90,998 per annum plus 15.4% superannuation

Location : Darwin, NT

About us

DHA was established in 1988 following the Defence Housing Australia Act 1987 (DHA Act) to provide housing and housing-related services to members of the Australian Defence Force (ADF) and their families. We remain committed to supporting Defence’s operational needs.

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families, and administers rent allowance for more than 16,000 ADF members in private rental accommodation. DHA offers housing-related services advising on eligibility, posting support, and managing bookings and allocation services for all DHA-provisioned housing and on-base accommodation for approximately 60,000 ADF members.

For more information about DHA, please refer to our website or annual report.

About your team

The Service Delivery Group manages the housing portfolio for DHA, including housing allocations and administration, asset and tenancy management, heritage and upgrade projects, construction and development activities. Within this Group, the Service Operations team contributes to property management services, including inspections and maintenance, and housing benefits for ADF members and their families.

About the role

Reporting to the Assistant Regional Operations Manager, the Property Manager (DHA Level 4) undertakes property management activities including inspections, maintenance, reporting and tenant interactions. The role coordinates with stakeholders to ensure properties meet required standards and tenants’ ongoing needs are met. It also monitors expenses and achieves performance goals in line with relevant legislation and standards. The role requires strong skills in organisation, communication, stakeholder engagement, and information analysis and interpretation, with the ability to develop business knowledge quickly and operate in a high-pressure environment.

Responsibilities

• Coordinate property management activities including inspections, maintenance, and tenancy administration.
• Engage with stakeholders to ensure properties meet standards and tenants’ needs are addressed.
• Monitor expenses and achieve performance goals in line with legislation and DHA standards.
• Provide timely reporting and maintain accurate records.

Qualifications and requirements

Benefits

For information on DHA’s Employee Value Proposition, visit our website.

Engagement and application

Engagement type : Non-ongoing engagement for an initial period of 12 months with the possibility of extension or permanency.

How to apply

Apply via our online careers site with your current resume and a 500-word one-page pitch addressing the role requirements. Consider the Australian Public Service Commission’s Cracking the Code guidance and the Integrated Leadership System behaviours for this role.

Further information

Refer to the Candidate Information Pack through the online careers site. For questions, contact Amanda Dempsey - Regional Operations Manager.

Additional information

Any information about merit selection will be used to form an Order of Merit for 18 months to fill similar positions if vacancies arise. DHA is committed to inclusion and diversity and welcomes applications from across the community.

Employment with DHA is conditional on being an Australian citizen and obtaining / maintaining a security clearance at the required level.

Seniority level

Employment type

Job function

Note : This description has been refined to remove boilerplate and ensure focus on responsibilities, qualifications, and expectations.

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