Data AnalystHybrid

Exciting opportunity to join a recently formed new business support team that provides contract administration services across various stakeholder groups here at Sydney Water.

About the Team

Contract Management Support Services (CMSS)

The CMSS team is a specialised, centralised support unit that underpins the organisation’s contract management capabilities. Offering support services for the development, administration, and continuous improvement of contract‑related modules and workflows, including :

• Contract lifecycle management
• Service Level Agreements (SLAs)
• Supplier relationship oversight
• Governance and compliance processes

Operating under the leadership of the Contract Management function, CMSS delivers expertise across a wide range of procurement categories—services, goods, production, and maintenance. The team ensures that contract activities are strategically aligned with business objectives, regulatory requirements, and operational efficiency.

Purpose of the Role

Join a dynamic new team responsible for managing and delivering contracts from tendering to awarding, mobilising new services, and overseeing Service Level Agreements and shared services administration. This role involves analysing ongoing activities and conducting final evaluations upon closing contracts and agreements.

The Data Analyst will play a crucial role in the design, development, implementation, and support of Business Intelligence solutions within Business Connect and its partners at Sydney Water.

The role will leverage existing business intelligence tools, including Power BI, SAP Analytics Cloud (SAC), and other Power Platform tools, to drive efficiency and deliver actionable insights. This involves developing data models, creating data visualisations and dashboards, performing a range of data analyses, and ensuring the deployment and configuration of solutions for consumption. The role also includes monitoring data quality and ensuring data security.

Key Responsibilities

• Collaborate with business stakeholders to identify and scope requirements and develop best practice reporting solutions.
• Provide analysis and insights to managers and stakeholders to drive performance and data‑led decisions.
• Work with other Data & Reporting Analysts to identify and acquire data.
• Advise stakeholders on data collection and visualisation best practices.
• Use Power Query and Dataflows to extract, transform, and load data from various sources.
• Develop and maintain effective data models using Data Analysis Expressions (DAX).
• Create interactive, actionable insights through meaningful data visualisations.
• Design and build consistent and themed dashboards.
• Ensure metric consistency between dashboards and corporate systems.
• Monitor and remediate data quality issues.
• Understand and implement data security, including row‑level security (RLS) and data sensitivity.
• Manage and coordinate multiple projects in accordance with Business Partners and Team Manager priorities.

Skills & Experience

Strongly Desirable

• Experience in maintenance services and contracts, including service level agreements.
• Background in construction or engineering.
• Proficiency in work order management and reporting.
• Proven track record of working on projects within these environments.
• Ability to deliver actionable insights.
• Experience in working with procurement process.
• Knowledge and experience with programs such as SAP, Maximo, Ariba or similar programs.
• High level commercial acumen.
• Knowledge and understanding of Compliance and Risk.

Other

• Strong oral and written communication skills, including formal presentation skills for all levels.
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate information with attention to detail and accuracy.
• Proficiency in reporting packages and Business Intelligence tools, especially the Power BI platform.
• Experience in BI analytics and data modelling.
• Effective people skills, including the ability to interact with all levels of management and business partners.
• Detailed understanding of report generation from SAP.
• Advanced knowledge of Excel, including pivot tables, lookup functionality, and data ranging.

Essential Requirements

• You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
• As part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.
• Flexibility to travel across Sydney Water sites as required.

Closing Date

Friday, 7 November 2025 11 : 59 pm AEST.

Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact Angela.Nguyen@sydneywater.com.au for any further information.

Dive into Our Great Benefits

Competitive Compensation

We’ll ensure that your skills and contributions are valued and rewarded appropriately.

Hybrid Work Environment

We offer a hybrid work model that balances remote work and office collaboration, supporting our team’s productivity and well‑being.

Continuous Professional Growth

We will invest in your career with leadership and development programs to propel your success.

24 / 7 Wellbeing Support

Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance

Unlock affordable access to top‑tier health coverage with our discounted insurance plans.

Family First

Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.

Fitness Passport

Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing

Get in the driver’s seat of your financial future with our novated lease options.

Working at Sydney Water

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a Live Hire talent profile in our Talent Community. Your personal information will be collected in accordance with Live Hire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note that as part of the application process, you will be asked to undergo background checks which includes a criminal history check.

Please see Job Profile for the role’s full accountabilities.

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