APS6 Application Support Officer, Various Locations

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• Location : Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney
• Position Type : Ongoing
• Salary : $94,563-$105,909

THE OPPORTUNITY

The Application Support Officer is a key member of the Enterprise and Enabling Systems team, responsible for the management and sustainment of ACIC’s enterprise systems classified up to PROTECTED. These systems include both bespoke solutions and Commercial Off-The-Shelf (COTS) products.

Working under broad direction, the officer collaborates with stakeholders across the Agency to support the delivery of ACIC’s strategic objectives. The role involves identifying opportunities for continuous improvement, and developing and maintaining processes, standard operating procedures, and technical documentation to ensure the effective operation of supported applications.

The Support officer also holds contract management responsibilities, including instructing managed service providers, ensuring the security and integrity of applications, and consulting with external vendors. They contribute to ICT project work and support a range of enterprise applications, including :

Role responsibilities

As an Application Support Officer, you will :

Desirable skills and experience

A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.

YOUR SKILLS AND CAPABILITIES

We invite applications from people with the following experience, skills and attributes :

Eligibility

The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.

More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.

Candidate Kit - APS6 Application Support Officer, Various Locations Opens in new window

Candidate Kit - APS6 Application Support Officer, Various Locations Opens in new window

How to apply :

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