Enterprise Architect
Forever New ClothingMelbourne, Australia20 days ago
Job descriptionLead an enterprise-wide transformation, designing an integrated global architecture across eCommerce, retail, and core business systems. Drive omnichannel integration, enabling real-time inventory visibility and unified customer experiences Design and implement scalable eCommerce and digital platforms that deliver performance, security, and global accessibility Integrate and optimise customer experience technologies, including CRM, loyalty, and personalisation engines Align retail operations and supply chain systems with front-end platforms to enhance data flow, fulfilment, and vendor management Establish robust data architecture and governance to deliver actionable insights and compliance Embed security and regulatory compliance (PCI DSS, GDPR) across all technology solutions Collaborate cross-functionally with IT, retail, marketing, and operations teams to deliver best-in-class solutions Bachelor’s degree in Business Systems or similar; Master’s in Architecture or Business Administration desirable 15+ years’ experience in Technology functions, including 3+ years as an Enterprise Architect or 3+ years as a Senior Solutions Architect 5+ years’ experience within the retail industry, spanning stores and eCommerce channels Certifications : TOGAF and Azure or AWS Solution Architect Expert preferred Strong knowledge of Ecommerce and Core Systems (ERP, WMS, OMS, CRM, PIM, DAM, Loyalty) Experience across project frameworks such as Agile, Waterfall, and PMP Expert understanding of security and compliance standards (PCI DSS, GDPR) Proven experience in project governance, integration design, and stakeholder engagement Ability to simplify and convey complex technical information to stakeholders Strategic thinker with a high-achieving, results-driven mindset. Strong ownership, accountability, and stakeholder management capabilities. Exceptional verbal and written communication skills with executive-level influence. Ability to manage complexity with pace and precision. Detail-oriented, commercially astute, and calm under pressure. Proactive problem-solver who thrives in dynamic, fast-paced environments. Team player who embodies collaboration, initiative, and continuous improvement. Think Customer Respect for All Keep it Simple Take Responsibility Act with Pace Mid-Senior level Full-time Information Technology Industries Retail
Join to apply for the Enterprise Architect role at Forever New Clothing
Forever New is embarking on an exciting global technology transformation, and we’re seeking an Enterprise Architect to lead the charge. This pivotal role will drive a program of work to modernise our Tech Stack, commencing with the migration to a new eCommerce platform.
As the Enterprise Architect and key member of our IT Leadership Team, you’ll design and govern the enterprise-wide IT architecture that underpins seamless, scalable, and secure digital experiences across all retail channels. You’ll bring together systems such as eCommerce, POS, supply chain, CRM, and analytics to enable innovation, efficiency, and exceptional customer experiences globally.
The Benefits We Offer
- Enjoy a generous 40% employee discount, with additional discounts for family and friends.
- Subsidised daily coffee and lunch at our on-site cafe
- Celebrate special moments with loyalty and birthday leave
- Receive referral incentives for introducing talented people to our team
- Access to wellbeing and sustainability initiatives that support your overall health and purpose
- Thrive through continuous learning and development programs
- Be recognised through our reward and service awards programs
- Benefit from subsidised parking at our vibrant Richmond Head Office
- Gain global exposure across five continents, expanding your horizons and career opportunities.
YOUR DREAM OPPORTUNITY
Forever New is embarking on an exciting global technology transformation, and we’re seeking an Enterprise Architect to lead the charge. This pivotal role will drive a program of work to modernise our Tech Stack, commencing with the migration to a new eCommerce platform.
As the Enterprise Architect and key member of our IT Leadership Team, you’ll design and govern the enterprise-wide IT architecture that underpins seamless, scalable, and secure digital experiences across all retail channels. You’ll bring together systems such as eCommerce, POS, supply chain, CRM, and analytics to enable innovation, efficiency, and exceptional customer experiences globally.
Get Excited To
The Skills & Experience You Offer Us
BEHAVIOURS & ATTRIBUTES
OUR VALUES
Whether We’re Innovating Digital Experiences, Collaborating Across Global Teams, Or Styling Our Customers In Store, These Values Guide Everything We Do
Join Forever New and play a key role in transforming our global technology landscape. Be part of a brand where fashion meets innovation and make it her moment.
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Enterprise Architect • Melbourne, Australia
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