Administration Officer, Discharge Patient Flow Concierge - Tweed Valley

About the role

The Discharge Patient Flow Concierge is responsible for providing administrative support for discharge planning and assisting patients and their families with the process of leaving the hospital and transitioning back to their home or other care setting.

Supporting discharge processes in collaboration with the multidisciplinary team to expedite timely discharge and facilitate integration with out‑of‑care hospital and primary care services where appropriate. Facilitating and enhancing communication between the patient, families, carers, clinical staff, out‑of‑hospital care services and primary care to improve the discharge experience for patients, carers and families.

About Northern NSW Local Health District (NNSWLHD)

We are a healthcare community, caring for the people of the Northern Rivers. We understand that high quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well‑balanced modern network truly connecting the communities we serve across the Tweed, Richmond, and Clarence Valleys.

We encourage you to join us if you care about high quality healthcare and quality of life.

We care. We share

Learn more about NNSWLHD here.

Relocating to the region?

The Welcome Experience in the Northern Rivers connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster. Learn more at : www.nsw.gov.au / welcomeexperience

Join our team and you’ll enjoy :

• Salary packaging and novated leasing – increase your take‑home pay
• Fitness discounts – focus on your health and wellbeing
• Growth – access to professional and personal development
• Team culture – work in a collaborative, flexible and supportive team environment
• Opportunities to start or build a career, or re‑enter the workforce

Need more information?

Join the team enriching health in millions of ways every day.

Applications Close : 14 November 2025

NSW Health embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community.

NSW Health is committed to reconciliation and strongly encourages Aboriginal and Torres Strait Islander people to apply for this position. All applications from Aboriginal and Torres Strait Islander people will be viewed most favourably.

All applications from Aboriginal and Torres Strait Islander people will be viewed most favourably. For help with your application to this role visit Stepping Up, our online recruitment resource for Aboriginal people.

To apply for this position, you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia. For more information, please see www.homeaffairs.gov.au.

You may be subject to a probationary period of six months from the date of appointment to this position.

This recruitment may be used to fill future positions for permanent, temporary and casual positions.

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NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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