Overview
Operations Administrator role supporting a growing software business. Hybrid working in Sydney CBD, 3 days in-office. Salary : $90K+ super, flexible for the right candidate.
We are seeking a dynamic, hands-on operations and administration professional to join a growing software business. In this role, you’ll support key areas across operations, finance, administration, and culture, becoming an essential part of the company’s daily flow. You will bring a positive, energetic attitude and a strong work ethic to every aspect of your role, driving both efficiency and a collaborative team spirit.
What You’ll Do
- Manage office coordination and internal communications
- Maintain accurate records, documents, and data across systems
- Support internal departments with general administration and reporting
- Help improve and document systems and processes
- Be the first point of contact for general business enquiries
- Maintain CRM systems and respond to emails and client requests
- Coordinate license renewals and issue new product licenses and certificates
- Create and send quotes and invoices to new and existing clients
- Monitor banking platforms, reconcile payments, and follow up on outstanding accounts
- Work with the finance team to support monthly reporting
- Assist with onboarding and maintaining employee records
- Help maintain a fun, inclusive, and engaging team culture
What You’ll Bring
5+ years’ experience in administration, office coordination, or operationsExcellent communication skills with the ability to simplify complex technical information for diverse audiencesDemonstrated ability to positively contribute to company culture, with strong initiative and a people-centered approachHighly literate, articulate, and confident in engaging with stakeholders at all levelsFamiliarity with systems such as SharePoint, Monday.com, NetSuite, and Zendesk is highly advantageousStrong sense of accountability and the confidence to uphold processes and standards when necessaryExposure to a tech or software business is a bonusHigh attention to detail and comfort with numbers and systemsSelf-starter attitude with strong problem-solving skillsWhat’s on offer
Flexible work setup : 3 days in the office, 2 from homeBroad, varied role with genuine ownership and autonomyClose-knit team where culture and fun matterOpportunities to bring your own ideas to the table and improve how things are doneSupportive leadership that values personality, not just processIf you’re ready to bring your skills and positive energy to a role that offers variety and real impact, we’d love to hear from you, apply now!
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