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Operations Administrator

Operations Administrator

Charterhouse Recruitment (Australia)New South Wales, Australia
14 days ago
Job description

Overview

Operations Administrator role supporting a growing software business. Hybrid working in Sydney CBD, 3 days in-office. Salary : $90K+ super, flexible for the right candidate.

We are seeking a dynamic, hands-on operations and administration professional to join a growing software business. In this role, you’ll support key areas across operations, finance, administration, and culture, becoming an essential part of the company’s daily flow. You will bring a positive, energetic attitude and a strong work ethic to every aspect of your role, driving both efficiency and a collaborative team spirit.

What You’ll Do

  • Manage office coordination and internal communications
  • Maintain accurate records, documents, and data across systems
  • Support internal departments with general administration and reporting
  • Help improve and document systems and processes
  • Be the first point of contact for general business enquiries
  • Maintain CRM systems and respond to emails and client requests
  • Coordinate license renewals and issue new product licenses and certificates
  • Create and send quotes and invoices to new and existing clients
  • Monitor banking platforms, reconcile payments, and follow up on outstanding accounts
  • Work with the finance team to support monthly reporting
  • Assist with onboarding and maintaining employee records
  • Help maintain a fun, inclusive, and engaging team culture

What You’ll Bring

  • 5+ years’ experience in administration, office coordination, or operations
  • Excellent communication skills with the ability to simplify complex technical information for diverse audiences
  • Demonstrated ability to positively contribute to company culture, with strong initiative and a people-centered approach
  • Highly literate, articulate, and confident in engaging with stakeholders at all levels
  • Familiarity with systems such as SharePoint, Monday.com, NetSuite, and Zendesk is highly advantageous
  • Strong sense of accountability and the confidence to uphold processes and standards when necessary
  • Exposure to a tech or software business is a bonus
  • High attention to detail and comfort with numbers and systems
  • Self-starter attitude with strong problem-solving skills
  • What’s on offer

  • Flexible work setup : 3 days in the office, 2 from home
  • Broad, varied role with genuine ownership and autonomy
  • Close-knit team where culture and fun matter
  • Opportunities to bring your own ideas to the table and improve how things are done
  • Supportive leadership that values personality, not just process
  • If you’re ready to bring your skills and positive energy to a role that offers variety and real impact, we’d love to hear from you, apply now!

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    Administrator • New South Wales, Australia

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