Credit Officer – Credit Collections
Bring your credit / collections experience to this pivotal role, liaising with our valued clients, delivering human‑centric service and finding the best solutions.
Your new role
Working closely with our National Credit Manager, your work will include :
- Contacting clients by phone (mostly) and email about outstanding payments on their accounts
- Account reconciliation and sending invoices and statements
- Collaborating with team members across the firm to manage payments and client credit
- Balancing empathy to the client's situation while ensuring payment
- Adopting and promoting technology to support collections
- Working with the Accounts team who manage trust account receipting
- Assess the collectability of accounts by ensuring compliance with internal credit policies and procedures. Certify that documentation, including Terms of Engagement and Cost Disclosures, are accurate, complete and properly filed.
You Will Bring To The Role
1+ years’ experience in a credit / debt collection / finance role is preferableMicrosoft365 proficiency and confidence learning new systemsAdaptability and experience in high volume work environmentInitiative and autonomy while taking a collaborative approachExcellent written skills and attention to detailGreat interpersonal and communication skills, including excellent phone manner and the ability to have difficult conversationsMulti‑tasking and organisational skillsWhy join us?
At SLF Lawyers, we’re committed to creating a workplace where our people thrive – professionally and personally.
Here are just some of the benefits our team enjoys :
Loyalty Leave – Receive an extra day of paid leave for every year of service, up to 5 years.Flexible Working Arrangements – Work from home arrangements available, with flexibility to suit your lifestyle.Daily Breakfast – Start your morning right with complimentary breakfast provided in every office.People Committee – Meaningful social connection with regular social events, charity initiatives, and opportunities to support local causes that matter to you.Salary Insurance – Peace of mind with income protection coverage.Work‑Life Balance – We foster a culture that values your time and wellbeing with the benefits to support it.Employee Assistance Program – 24 / 7 access to confidential coaching and counselling services.Wellness Reimbursement – Enjoy an annual $250 reimbursement for wellness activities of your choice – from gym memberships to meditation apps.We know that our firm is our people, and we are dedicated to their growth and development – empowering them to learn, question and be their authentic selves.
If you would like to join a firm committed to its clients and its people, apply now.
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