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Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
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Job Summary
Is part of the Equinix Operations Data Infrastructure Monitoring (ODIM), an organization within Global Operation Excellence at Equinix. ODIM provides support and maintenance for multiple monitoring platforms within the business. ODIM engineers will investigate and resolve data quality issues in the system, provide support to internal users and projects using the information contained in the system and work within the system to identify energy efficiency improvement opportunities.
Responsibilities
- Respond to internal customer requests for information arising from their use of Data Center SmartView
- Interact with the operation engineers at each Data Center location to be cognizant of maintenance and operations which may cause unusual operating conditions
- Verify the accuracy of data presented in Data Center SmartView and supporting systems
- Troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
- Provide support for equipment additions, changes and deletions within the system
- Assist in the design of new features which improve usability of Smart View
- Maintain and develop training materials for internal and external users
- Provide training to internal and external users
- Act as a subject matter expert for the Data Center SmartView system
- Utilize Smartview to identify operational efficiency improvement opportunities and work with the regional and Data Center engineering teams to implement solutions to opportunities identified
- Update the system configuration in response to infrastructure equipment additions, moves, changes or deletions
- Utilizes safe working practices at an expert level (e.g. can apply procedure for lockout / tagout, can explain MSDS, etc.
- Evaluates and assures the safe working practices of others. Interacts with other engineering disciplines
Problem Solving
Consistently solves complex, cross-functional issues requiring independent action and a high degree of initiative to resolveMakes recommendations for system level enhancements to eliminate potential problemsTests suitability of components for deploymentsInternal / External Contact
Contributes to mentoring junior team membersConsults with internal and external project team membersExpert level communication to include cross functional SOP development and relevant technical writingCommunicates effectively with both internal teams and Equinix customersTechnical Expertise
Has expert controls system knowledgeIs a subject matter expert to others in and outside of the groupExtensive knowledge of multiple facets of controls engineeringTests suitability of components or action plans for deploymentsTraining
Acquires knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing othersIs subject matter expert with many systems and trains others inside and outside of the groupQualifications
5+ years in control system design, operations, maintenance, and project planning with a emphasis and special focus on controls preferredBachelors degree preferredDemonstratable experience in control system design, operations, maintenance, and project planning with emphasis & special focus on controlsAbility to effectively communicate with internal and external customersCapable of reviewing power reports and provide guidance on data correctionAdvanced building management system (BMS) or energy management system (EMS) operation skillsMust understand the electrical topologies commonly found in data centersMust be able to interpret system control strategies and architecture using Sequence of Operation (SOO) and P&ID drawings, SAMA diagrams or equivalentMust have excellent troubleshooting skillsKnowledge of the BACnet, Modbus and OPC communications protocols including protocol definition, implementation strategies and troubleshooting as well as experience with data collection and conversion software such as Kepware, Matricon, TopView, OSISoft Pi is beneficialExperience identifying and implementing operational efficiency improvement initiatives is desiredMay include executive level communications in standardized templatesEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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