Account Manager Melbourne, Australia

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The role

As an Account Manager, you will work cross-functionally, engaging with many teams across Podium including sales, product, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling, building multi-stakeholder relationships, and driving strategic account management within your portfolio of customers. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close expansion revenue while identifying long-term growth opportunities and aligning customer goals with Podium's offerings.

What you will be doing :

• Spearhead the growth & adoption of small business accounts at Podium
• Uncover new opportunities from our existing customers and target accounts
• Build deep relationships with your portfolio to best understand their needs and provide value based solutions utilising our range of products and services
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts
• Conduct warm handoffs in partnership with AE’s as new customers join your portfolio
• Be a product expert and understand all setup requirements for each product and application to drive value

What you should have :

What we bring :

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment. All successful candidates will be required to undergo a national crime check and are required to maintain full working rights in Australia.

Apply for this job

indicates a required field

First Name

Last Name

Email

Phone

Resume / CV

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

Education

School

Degree

LinkedIn Profile

Website

How did you hear about Podium?

If referred, by who?

Have you held a sales quota in your Account Manager role, and if so, what metrics or targets was it based on?

#J-18808-Ljbffr