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Administration Intake and Program Support Officer - Kedron

Administration Intake and Program Support Officer - Kedron

Act for KidsQueensland, Australia
8 days ago
Job description

Administration Intake and Program Support Officer - Kedron

$76,366 - $81,907 + Super + Salary Packaging

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

Working With Us

Make a difference every day in a values‑led organisation.

We’re more than just a workplace—we’re a community built on shared values : Professional, Ethical, Caring, Courageous, and Collaborative . We’re proud to be recognised for our commitment to inclusion and employee wellbeing :

  • Inclusive Employer 2023-2024 named by Diversity Council Australia.
  • Employer of Choice awarded in 2019, categories including Health / Wellbeing; Leadership; + Work-Life Balance.
  • Supportive culture that encourages diversity, wellbeing, and work-life balance.

What We Offer

At Act for Kids, our people are the heart of everything we do. We’re proud to offer :

  • Extra leave , including wellbeing days, parental, study, exam, and pet leave.
  • Salary packaging up to $15,900 tax free + an additional $2,650 for meals / entertainment.
  • Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.

    • Access to our Employee Assistance Program including 24 / 7 counselling and wellbeing portals.

    Ongoing professional development through our annual PD fund and structured support.

    Flexible work arrangements and a team that truly values what you bring.

    About the Position

    We are looking to welcome a part-time [0.8 FTE] Administration Intake and Program Support Officer to deliver high quality administration and customer service support to team members and clients. This is a great opportunity to contribute to the wellbeing of children and families.

  • Level 3 SCHCADS Award.
  • Salary range : $76,366 - $81,907 (pro‑rata) + Superannuation.
  • Government funded until 18 September 2026.

    • Key Responsibilities :

  • Work collaboratively with internal and external stakeholders to drive shared knowledge and achieve positive organisational outcomes across purchasing, accounts payable, IT and general administration.
  • Process invoices ensuring correct billing, authorisation, accuracy and timely payment.
  • Process NDIS and Medicare payments and invoices and manage associated records and systems.
  • Ensure accurate recording and reconciliation of financial transactions and reporting requirements.
  • Process and maintain brokerage records.
  • Manage incoming and outgoing mail daily including reconciliation in line with compliance requirements.
  • Efficiently and effectively manage reception, incoming phone calls and correspondence, including emails.
  • Certificate III in Business Administration or equivalent experience.
  • Minimum of 2 years’ experience in a purchasing support / administration role including purchasing, asset management and accounts payable experience.
  • Strong administrative skills with a proven ability to effectively manage time and prioritise tasks in a dynamic environment.
  • Strong focus on attention to detail and the ability to manage time effectively and prioritise tasks.
  • Excellent communication and interpersonal skills including an ability to work with people from diverse cultures.
  • High level of proficiency using all Microsoft Office applications and experience with SAP.

    • Other Requirements

  • Eligibility for a Working with Children Check or professional exemption.
  • Legal ability to work in Australia (proof of eligibility required).

    • How to Apply

    Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received. Please include :

  • A resume.
  • A cover letter addressing the key responsibilities of the role.

    • We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities. If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

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