Account Manager - VIC

Account Manager - Melbourne

We are looking for…

Hopefully, you! We’re seeking an experienced, hands-on Account Manager to join our Sales team in Richmond. The ideal candidate will be responsible for being the first point of contact for many design clients (both specifier (Architects, Designers, Installers and retail end clients) within the showroom environment. Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.

The Account Manger will be instrumental in building new and servicing existing relationships across Melbourne. Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships. Splitting time between client service / business development from showroom leads.

The Account Manager’s key responsibilities will include :

Gathering information on prospective clients (e.g. company size, needs and opportunities to add value)

• Working in tandem with your Business Development rep to understand client requirements and provide solutions
• Providing after-sales support to retain customers
• Prompt and accurate answers to clients’ queries
• Building strong client relationships, through regular communication
• Working with your Business Development rep to create customised sales plans for key clients
• Promoting new products / services to existing customers