Change and Release Analyst

Overview

Join RACQ and help shape the future of technology service delivery. We’re looking for a proactive and detail-oriented Service Design and Transition Analyst to support the delivery of effective change across our Technology Environments. This role is pivotal in ensuring seamless transitions, robust disaster recovery planning, and insightful service reporting.

Responsibilities

• Plan, coordinate and manage transition of monthly enterprise releases and change activities.
• Plan and execute Disaster Recovery (DR) tests in line with APRA guidelines.
• Generate monthly service performance reports for business pillars.
• Collaborate with internal and external stakeholders to ensure operational readiness and effective communication.
• Support audits and maintain documentation and processes.
• Identify and mitigate risks, ensuring they are mitigated or escalated appropriately.

Qualifications

Why join RACQ

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

Our commitments

RACQ is committed to ensuring that every employee has access to flexibility in their role and to creating a diverse and inclusive workplace. We encourage candid discussions about flexibility and how we can help you find balance. We aim for our teams to reflect the communities we serve and are committed to inclusion—particularly for Aboriginal and Torres Strait Islander heritage, and for people who may experience diversity or disability-related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirements, please advise us at the time of applying.

What we offer

Invest in your development with in-house development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at : RACQ employee benefits page

Questions or require any adjustments? Please contact the recruitment team or visit www.racq.com.au / about / careers / our-recruitment-process

Please Note : RACQ may require you to complete psychometric assessments and / or background checks as part of the application process, which may include working rights, professional references, employment history, qualification / education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks. If you want to know exactly which background checks are needed for this role, reach out to Human Resources.

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