Senior Product Designer - Mobile App Experience

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose : to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

The Role

As a Product Designer focused on Mobile Experience, you’ll craft intuitive, high-performing mobile app experiences that transform how clinicians interact with Heidi’s platform. Clinicians use Heidi on mobile to document care in fast‑paced environments – where speed, clarity, and offline reliability matter most.

You’ll design experiences that make healthcare work seamlessly anywhere, anytime. You’ll balance user empathy with design precision, ensuring our mobile interfaces are both functional and delightful across our iOS and Android native apps. You’ll work with cross‑functional teams to define how Heidi empowers clinicians on the move, and collaborate closely with product managers and other designers on what features make it to the mobile app, and how to shape them into a world‑class mobile experience.

What you’ll do

• Own the mobile experience across iOS and Android for key Heidi products - from concept to production.
• Extend Heidi’s design system for mobile – defining reusable components, patterns, and motion principles tailored for native platforms.
• Conduct user research and usability testing to inform design decisions.
• Collaborate closely with engineers to ensure pixel‑perfect implementation.
• Champion mobile‑first thinking and accessibility best practices.
• Be an expert at platform specific knowledge across Material Design & HIG.
• Embed yourself deeply within the mobile team to understand technical constraints and opportunities with evolving mobile OS.

What you’ll bring

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

What do we believe in?

Why you will flourish with us 🚀?

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology and Design

Industries

Software Development and Hospitals and Health Care

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