Operations Support Administrator

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Location : Guildford, WA, AU

As an Operations Support Administrator, you will report to the Operations Support Admin Supervisor and play a key role in supporting our Regional WesTrac branches and contracts. This position is focused on providing high-quality administrative and internal customer support with a focus on coordination of our regional WesTrac residential properties. You will be instrumental in ensuring smooth day‑to‑day operations and maintaining strong relationships with occupants, agents, contractors, and internal teams.

Working Hours

Mon – Fri, 8.5 hours per day (including unpaid meal breaks)

Responsibilities

• Provide prompt and professional customer service to team member occupants, contractors, and internal stakeholders
• Manage property‑related tasks such as utility payments, maintenance coordination, inspections, and lease documentation
• Respond to inquiries, resolve issues, and manage complaints with a solutions‑focused approach
• Perform a range of general administrative duties including data entry, document management, and reporting
• Liaise with internal departments and external service providers to ensure timely service delivery
• Maintain accurate records and databases related to property and operational activities
• Support scheduling, calendar management, and operational logistics across multiple sites
• Identify and escalating operational challenges while contributing to process improvements
• Collaborate with team members to meet departmental goals and share best practices

Skills and Experience

Benefits

Company & Commitment

With over 4,500 employees, WesTrac is one of the world’s largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. We reflect diverse communities, celebrate our people’s diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4837

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