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Salesforce Field Service Lightning Consultant

Salesforce Field Service Lightning Consultant

TalenzaMelbourne, Victoria, Australia
30+ days ago
Job description

Salesforce Field Service Lightning Consultant

Salesforce Field Service Lightning Consultant

2 days ago Be among the first 25 applicants

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This range is provided by Talenza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$850.00 / daily - A$930.00 / daily

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Practice Lead - Enterprise Applications and Architecture(Salesforce, Marketing…

  • Enterprise greenfield Salesforce FSL implementation project
  • Join a 10 person delivery team - Hybrid Dandenong
  • $850-$930 P / D - contract until end of the year with extensions

Organisation :

Our client is a known salesforce partner and is a leading provider of digital engineering services, delivering cutting-edge solutions to clients across various industries. With a focus on innovation and excellence, they empower businesses to achieve their digital transformation goals. This will be a hybrid opportunity based in Melbourne CBD.

Role :

We are seeking a highly skilled and experienced Senior Salesforce Functional Consultant to join our Melbourne-based team and play a key role in a greenfield Salesforce Field Service (FSL) implementation. You will be joining a10-person delivery team, to support the rollout of the solution across the business. This is a high-impact role where you will help shape the FSL architecture from the ground up. Acting as a consultant, you will bridge the gap between business stakeholders and technical teams, ensuring Salesforce solutions are scalable, aligned to strategic objectives, and deliver measurable value across regions.

Responsibilities :

  • Requirement Gathering & Analysis : Engage with stakeholders through discovery calls to gather and document business requirements, analyse processes, and translate them into functional specifications.
  • Documentation : Develop process flows, wireframes, and functional documentation. Write and manage EPICs and user stories throughout the project lifecycle.
  • Solution Design : Recommend scalable Salesforce solutions using industry best practices, including configuration of permissions, workflows, and third-party integrations. Conduct gap analyses and propose fit-for-purpose solutions.
  • Implementation & Configuration : Configure Salesforce products including Sales, Service, and Experience Cloud. Support platform customisation and collaborate closely with developers on technical solutions.
  • Testing & Deployment : Review test cases, assist with user acceptance testing (UAT), and support post-deployment troubleshooting and enhancements.
  • Stakeholder Collaboration : Lead client workshops and presentations. Provide regular project updates and guide stakeholders through Salesforce platform capabilities and best practices.
  • You will have :

  • 5+ years in Salesforce consulting, business analysis, or functional design experience
  • Expertise in Salesforce clouds ( Field Service Lightning (FSL) , Sales, Service, Experience).
  • Experience across multiple end-to-end Salesforce cloud implementations from discovery, solution design, build and post implementation support
  • Previous greenfield FSL implementation in an Enterprise environment
  • Experience with FSL Architecture data model and mobile configuration highly advantageous
  • Must able to work in a hybrid capacity in Melbourne CBD
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Technology, Information and Internet

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