Manager ICT Infrastructure and Operations
Employment Type : Permanent Full Time
Remuneration : $166,678 - $176,563+ 12% Superannuation + Salary Packaging
Location : Charlestown
Applications Close : Sunday the 9th of November
Hunter New England Local Health District (HNELHD) is seeking an energetic, motivated, and visionary ICT Infrastructure and Operations Manager to lead one of the region’s largest and most dynamic ICT Infrastructure teams. This key leadership role will see you at the forefront of digital transformation, supporting world‑class healthcare delivery for over a million people each year.
About the Role
Reporting to the Executive Director, ICT Services, you’ll provide strategic and operational leadership across the full spectrum of ICT infrastructure – networks, telecommunications, hosting, and end‑user computing.
Key Responsibilities
- Setting the strategic direction and planning for ICT infrastructure and operations, ensuring alignment with organisational goals and the Digital Strategy 2020–2025.
- Leading a high‑performing team of ICT professionals.
- Managing service performance and ensuring technical excellence.
- Providing expert advice and driving continual improvement.
- Overseeing procurement, vendor management, and budget performance.
- Supporting the delivery of major digital initiatives aligned with the Digital Strategy 2020–2025, including the transition to Cloud services and infrastructure for major facility redevelopments such as the John Hunter Health & Innovation Precinct and Manning Hospital.
About You
Strong background managing large and complex ICT environments.Deep understanding of infrastructure technologies, information security, and government standards.Exceptional communication, stakeholder engagement, and vendor management skills.Proven experience implementing frameworks such as PRINCE2 and ITIL.Commitment to service excellence and developing team capability.Solid background in team leadership, building future capability, and fostering talent.Firm grasp on emerging trends and a background in ICT Infrastructure, looking for innovative ways to solve problems.Why HNELHD?
At HNELHD, you’ll be part of a forward‑thinking organisation that values Collaboration, Openness, Respect, and Empowerment.
Benefits
Monthly ADOs (for full‑time employees)4 weeks annual leaveSalary packaging and superannuation optionsFitness Passport and Employee Assistance ProgramThe chance to work on major, state‑significant digital health initiativeOngoing Professional DevelopmentFinancial IncentivesFriendly and Social TeamsHealth and wellness EducationFlexible Working ArrangementsParental LeaveIf you’re ready to take the next step in your ICT leadership career and contribute to transformative digital healthcare initiatives, we’d love to hear from you.
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