Assistant Venue Managers | Gaming Supervisors | Duty Managers

Assistant Venue Managers | Gaming Supervisors | Duty Managers (214008) Croydon, Melbourne, Australia

Salary : AUD70,000 - AUD85,000 per annum + Super

Assistant Venue Managers / Gaming Supervisors / Duty Managers – South Eastern Suburbs. $70-85K + Super

CAREER PROGRESSION | GREAT WORKPLACE | FREE PARKING

Join the leadership team of this large pub group and play a vital role in ensuring the smooth operation of the venues. Responsibilities will include overseeing the gaming room, maintaining compliance with regulations, and providing excellent food and beverage service. This is a growing business with amazing opportunities to lead a team and enhance the customer experience.

Responsibilities

• Supervise and manage gaming within the establishment, ensuring adherence to all relevant regulations and guidelines.
• Monitor and maintain gaming equipment and facilities to ensure a safe and enjoyable environment for patrons.
• Train, schedule, and support gaming staff to deliver outstanding customer service.
• Assist the Venue Manager in daily operations, including overseeing the dining area, bar, and other guest-related activities.
• Provide exceptional support to the leadership team.
• Collaborate with the marketing team to develop and execute promotions and events to attract new gaming customers.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Uphold the highest standards of hospitality and enforce policies to guarantee guest satisfaction and safety.
• Maintain accurate records of gaming activities, financial transactions, and compliance documentation.
• Support the Venue Manager in maintaining inventory and ordering supplies as needed.
• Demonstrate a proactive approach to problem-solving and conflict resolution.
• Ensure that the Hotel's reputation for excellence is upheld at all times.

Requirements

Company Benefits

Want to know more? Up for the challenge?

Apply Now!

Job Reference : 214008

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