Talent.com
ICT Generalist

ICT Generalist

Softtest PaysCity of Brisbane, QLD, Australia
30+ days ago
Job description

Overview

Australian Citizens residing in Australia with ability to obtain Baseline Clearance only respond.

  • Contract start 23 October 2023 to 12 months, 12 months extensions.
  • Australian Citizen, Ability to obtain Baseline Clearance, Surry Hills, or Brisbane role.

As the NDIA is growing to meet the needs of the Australian population, the NDIA requires comprehensive IT systems to support the day to day running of the organisation.

The Platforms, Integration & Data team are responsible for scoping, designing, delivering and maintaining high quality IT systems and applications to support the entire agency and our partner organisations to deliver the National Disability Insurance Scheme to our participants every day.

As an ICT Generalist you will be responsible for configuring and managing new and existing applications in cloud environments. You will also support the team when writing requirements for new systems, be responsible for key configuration and deployment tasks during implementation and be involved in the ongoing monitoring of systems once delivered into production.

You will be the primary point of contact for application vendors, working closely with them to ensure that the application meets the agency's needs and identifying areas for improvement. You possess excellent troubleshooting skills and work well with other teams and vendors to resolve issues.

Your background will cover a significant breadth of the ICT landscape and you exhibit a high degree of accuracy and logic when designing solutions. You will be very technical; however, you also have a high level of business acumen that you use to communicate complex ideas to a wide range of stakeholders.

Please note that we are not looking for on-premise or Windows domain system administrators.

Duties

  • Configuring and managing new and existing applications in cloud environments (AWS and Azure).
  • Producing documentation outlining configuration, maintenance and standard operating procedures for new or modified applications.
  • Configuring systems and applications based on industry best practices and utilizing IaC tools (Terraform).
  • Configuring applications to use enterprise authentication systems (SAML or other SSO).
  • Examining current systems and making suggestions on efficiencies and improvement areas.
  • Troubleshooting technical issues in a cloud-based environment.
  • Collaborate closely with vendors to ensure that systems meet the agency's needs; keep up to date with the latest product enhancements and evaluate their potential benefit to the agency; identify and recommend product improvements and leverage relationships to improve systems.
  • Collaborating with Business Analysts, Project Leads and IT team to resolve issues, and ensuring solutions are viable and consistent.
  • Creating user guides and manuals for the implemented applications.
  • Contribute to the evaluation of new applications, ensuring that the systems are good value for money, deliver on their intended purpose and meet the agencys accessibility standards.
  • Build and maintain effective working relationships with other technical teams, business stakeholders and vendors.
  • Every application requires to address selection criteria as part of application submission.

    Selection Criteria

  • Experience configuring and maintaining applications in cloud environments.
  • Demonstrated experience working in a cloud environment (Microsoft Azure and / or Amazon Web Services).
  • Demonstrated experience troubleshooting and resolving issues within a cloud environment.
  • Experience managing relationships with stakeholders and application vendors where you are the main point of contact to configure and maintain applications.
  • Experience implementing and configuring applications to use SSO through Azure AD, or strong knowledge of enterprise authentication methods.
  • Broad experience in different ICT disciplines.
  • Additional Criteria

  • Experience in ZScaler suite, Cloudflare and zero trust concepts.
  • Experience using IaC (Terraform) and Git (Gitlab).
  • Demonstrated experience delivering and maintaining ICT systems that have a high change impact to the organisation.
  • Experience working in an operational environment within ICT management frameworks such as ITIL.
  • Other Criteria

  • Works well in a geographically distributed team.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Generalist • City of Brisbane, QLD, Australia

    Related jobs
    • Promoted
    ICT Category Manager

    ICT Category Manager

    TroocooCity of Brisbane, Queensland, Australia
    Troocoo is working exclusively with our client to recruit an experienced ICT Category Manager to join our client’s procurement team in a leadership position. This role plays a key part in shaping pr...Show moreLast updated: 1 day ago
    • Promoted
    Client Side Project Manager - Data Centres QLD

    Client Side Project Manager - Data Centres QLD

    ClearCompanyCity of Moreton Bay, Queensland, Australia
    Our client is a premier Project Management and Advisory firm delivering high-value Data Centre and Critical Infrastructure projects across Australia and the UK. They are making waves across various ...Show moreLast updated: 1 day ago
    • Promoted
    General Practitioner | Urgent Care Clinic Brisbane | Asap ongoing need | All of December open

    General Practitioner | Urgent Care Clinic Brisbane | Asap ongoing need | All of December open

    ClearCompanyCity of Moreton Bay, Queensland, Australia
    A Metropolitan QLD GP urgent care clinic requires a Specialist in General Practice from 21 / 10 / 2025 to 01 / 03 / 2026. For further information about this job, please contact Ryan Tester on 1300 900 100.S...Show moreLast updated: 7 days ago
    • Promoted
    ICT Environments Manager

    ICT Environments Manager

    ClearCompanyCity of Brisbane, Queensland, Australia
    Talenza have been engaged by an Australian utilities organisation headquatered in Brisbane, to find an IT Environments Manager to support an Azure uplift program of work. This role requires hands‑on...Show moreLast updated: 1 day ago
    • Promoted
    Asset Management and Maintenance Advisor | 20-mth contract

    Asset Management and Maintenance Advisor | 20-mth contract

    ClearCompanyCity of Moreton Bay, Queensland, Australia
    Initial contract until 30 / 07 / 2027 with possible extension paying approx.Brisbane CBD location with flexibility to WFH 2 days per week. Develop policies, strategies, and methodologies to ensure effec...Show moreLast updated: 3 days ago
    • Promoted
    ICT Support Officer

    ICT Support Officer

    TalentCity of Brisbane, Queensland, Australia
    As an ICT Support Officer, you'll provide first-level ICT support to departmental staff, ensuring timely resolution of incidents and service requests. You'll play a key role in maintaining smooth da...Show moreLast updated: 8 days ago
    • Promoted
    Project Manager - ICT

    Project Manager - ICT

    Randstad AustraliaCity of Brisbane, Queensland, Australia
    Project Manager – ICT (SAP Transformation).Location : Brisbane CBD (Hybrid WFH / Office Model).Contract : Initial long-term contract opportunity. Rate : Highly Competitive Market Rate.Are you an experien...Show moreLast updated: 1 day ago
    • Promoted
    GM Technology Strategy & Architecture

    GM Technology Strategy & Architecture

    Super Retail GroupCity of Moreton Bay, Queensland, Australia
    GM Technology Strategy & Architecture.Super Retail Group is the proud owner of four iconic brands : Supercheap Auto, Rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailer...Show moreLast updated: 1 day ago
    • Promoted
    Senior Pharmacist

    Senior Pharmacist

    Metro North Hospital & Health ServiceCaboolture, Queensland, Australia
    Permanent full time opportunity to provide high level Clinical Pharmacy services and leadership on a rotational basis to multiple speciality Pharmacy work units and multidisciplinary teams and to s...Show moreLast updated: 4 days ago
    • Promoted
    Contact Centre Team Leader

    Contact Centre Team Leader

    UnitywaterCity of Moreton Bay, Queensland, Australia
    Join to apply for the Contact Centre Team Leader role at Unitywater.Be among the first 25 applicants.Lead a dynamic multi‑channel Contact Centre team. Drive customer excellence and continuous improv...Show moreLast updated: 9 days ago
    • Promoted
    ICT Generalist

    ICT Generalist

    Softtest PaysBrisbane, Australia
    Australian Citizens residing in Australia with ability to obtain Baseline Clearance only respond.Contract start 23 October 2023 to 12 months, 12 months extensions. Australian Citizen, Ability to obt...Show moreLast updated: 24 days ago
    • Promoted
    ICT Operations Manager

    ICT Operations Manager

    Data#3City of Brisbane, Queensland, Australia
    Are you ready to lead IT operations that directly empower educational excellence and digital transformation? We are seeking a highly skilled and motivated. ICT services across multiple campuses.As t...Show moreLast updated: 30+ days ago
    • Promoted
    E&I Technicians - Gold Coast

    E&I Technicians - Gold Coast

    CloughBeerburrum, Queensland, Australia
    Clough is a pioneering project delivery company.We harness innovative engineering and construction solutions to improve peoples' lives today and tomorrow. We deliver large, complex projects for the ...Show moreLast updated: 4 days ago
    • Promoted
    Engineer | ICT (Brisbane)

    Engineer | ICT (Brisbane)

    ADP ConsultingBrisbane, Australia
    Inspire a better world through influence and design.Ready to shape cutting‑edge ICT experiences across diverse projects?. Following exciting recent project wins and a growing pipeline of opportuniti...Show moreLast updated: 10 days ago
    ICT LEAD

    ICT LEAD

    Southern Cross Care QueenslandBrisbane, QLD, AU
    We have an exciting opportunity for an ICT Lead to join our team at Southern Cross Care QLD.Join a supportive and friendly team working together to make a real difference not only for the people we...Show moreLast updated: 10 days ago
    ICT Centre Support Partner

    ICT Centre Support Partner

    Goodstart Early LearningMurarrie, QLD, AU
    Role : ICT Centre Support Partner.Location : Murarrie, QLD (Yuggera Country).Be the friendly face of ICT support and make a real impact every day. As our ICT Centre Support Partner, you'll be the firs...Show moreLast updated: 9 days ago
    • Promoted
    ICT Environments Manager

    ICT Environments Manager

    AspiranteCity of Brisbane, Queensland, Australia
    ICT Environments Manager role at Aspirante.Brisbane based utilities space.This position will lead the strategy, design, provisioning, and governance of complex test environments across multiple pro...Show moreLast updated: 1 day ago
    • Promoted
    Consultant Upper GI Surgeon

    Consultant Upper GI Surgeon

    East Suffolk and North Essex NHS Foundation TrustIpswich City, Queensland, Australia
    East Suffolk and North Essex NHS Foundation Trust (ESNEFT) is the largest NHS organization in the region, providing hospital and community healthcare services for Colchester, Ipswich, and local are...Show moreLast updated: 3 days ago