Are you our next Cruise Product Manager?
Are you passionate about hand crafting cruise holidays with exceptional value?
Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?
Ready to work with the world’s most popular cruise lines across a variety of global destinations?
We’re seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you’ll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today’s cruise travellers.
👤Day in the life :
Product Strategy & Development
- Create and deliver high-performing cruise packages
- Conduct market research and identify trends
- Combine cruises with land touring, flights, hotels, and extras
- Ensure packages meet margin, brand, and customer expectations
Supplier Management & Contracting
Manage relationships with cruise lines, hotels, and land operatorsSecure competitive pricing and exclusive inclusionsEnsure content accuracy and seasonal updatesCommercial Execution & Performance
Support pricing and promotional campaignsMonitor booking trends and customer feedbackAnalyse margins, booking velocity, and ROIOperational Excellence
Oversee accurate setup of packages in internal systemsCollaborate with service and documentation teamsMaintain internal product records and resourcesCustomer Focus
Build products tailored to mainstream cruise travellersUse customer insights to guide product developmentEnsure quality across all customer touchpoints👤 Who You Are
2+ years’ experience in the travel industry (cruise knowledge preferred)Strong understanding of the global cruise marketCommercially minded and data-drivenOrganised and detail-orientedStrong communicator and collaboratorPassionate about cruise travel and customer value🌟 Why Join Us?
🛳️ Help shape Australia’s leading cruise holiday packages across the most loved global cruise brands🌴 Work from our beachfront HQ with hybrid flexibility and lifestyle perks✈️ Access to staff-only famils, trade discounts, and travel perks🚀 Join a growing travel brand with national and global career development pathways🎉 Enjoy a supportive, social team culture with regular celebrations and collaboration#LI-KP1#IGNT#LI-Onsite
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.