Support Officer

Support Officer (JR4363) Castle Hill, Sydney, Australia

Do you want a career that means more? At Anglicare Sydney, we provide strength, support, and strategy to enhance lives.

We’re a respected not-for-profit serving society’s most vulnerable for over 160 years, impacting 40,000+ lives annually. As a Support Officer in our Retirement Villages, you’ll enrich lives and strengthen communities with compassionate service.

Your opportunity

As our Support Officer, you’ll provide essential administrative, rostering / scheduling, and customer service support for our Retirement Village, ensuring smooth care delivery. Working 10 : 00am - 6 : 00pm , you’ll support residents, families, and teams with efficiency and empathy.

Responsibilities

• Manage resident enquiries, onboarding, and documentation accurately.
• Maintain and update resident information in Anglicare’s CRM systems.
• Coordinate and communicate service schedules and rostering effectively.
• Liaise with residents, families, care teams, and providers professionally.
• Contribute to process improvements and uphold WHS standards.

What you’ll bring

You are a detail-oriented, service-driven professional with strong communication skills and a passion for supporting older Australians. You align with our values of integrity, justice, compassion, and excellence.

Qualifications and Experience

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