Salesforce Administrator

Australian Citizens residing in Australia only respond.

Must be able to obtain baseline.

Overview

Duties

Responsibilities

• Assist the team with administrative functions including access and authorisation provisioning, maintaining user roles, monitoring application metrics, security settings, profiles, sharing rules, workflow rules and data integrity
• Develop and maintain documentation on processes, policies, and configuration
• Manage Salesforce Sandboxes to support business / development teams
• Troubleshoot identified Salesforce issues and work with external vendors to resolve them
• Assist in release planning to deploy projects and BAU fixes into Production
• Install and configure 3rd party packages
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments / users
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts
• Attend daily stand ups to review and discuss improvements
• Assisting with deployment related tasks
• Provide assistance in system integration / configuration tasks

1. 1-2 years experience within Salesforce eco-system

2. Certified Salesforce Admin ADM201 Certification achieved or working towards

3. Experience working in a Salesforce application or environment support role

4. Salesforce product knowledge and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

5. Strong problem solving and trouble-shooting skills and excellent communication skills

6. Experience using Data Loader and with Salesforce integration into other technology platforms

Required Skills

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