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Aboriginal Service Support Specialist

Aboriginal Service Support Specialist

NSW Department of Communities and JusticeCoffs Harbour City Council, New South Wales, Australia
5 days ago
Job description

Aboriginal Service Support Specialist – Coffs Harbour

Location : Coffs Harbour

Employment type : Full time temporary opportunity, up to 30 June 2027 (35 hours per week)

Salary : $113,574 to $125,720 pa. + super and annual leave loading

Organization : Diverse and inclusive organisation with generous leave entitlements, including flex leave and access to Fitness Passport

Eligibility : Position open to Australian Aboriginal and Torres Strait Islander people only.

Role Description

As the Aboriginal Service Support Specialist, you’ll deliver personalised support to vulnerable Aboriginal people, working within established program guidelines while remaining flexible to individual and community needs. In the Services Our Way (SOW) program, you’ll work closely with clients experiencing complex challenges, as well as local service providers and community networks, to ensure a coordinated and holistic approach to support.

What You’ll Do

  • Work within a team responsible for delivering tailored support to vulnerable Aboriginal individuals and families in targeted locations.
  • Establish trust and work with vulnerable clients to identify and respond flexibly to individual and family needs within defined program guidelines and in partnership with other service providers.
  • Consistently evaluate individual practices to ensure alignment with program guidelines, identifying areas for development and fostering a culture of support and continuous improvement.
  • Develop and maintain effective stakeholder relationships across service providers and the AHO, engaging in localised networking opportunities.
  • Maintain an understanding of regional issues that may impact on the program outcomes.
  • Respond to varied community and client needs while balancing competing priorities to meet client and program needs.

Qualifications & Experience

  • Experience working with Aboriginal and / or Torres Strait Islander communities, building trust and supporting individuals or families.
  • Demonstrated ability to build and maintain effective working relationships with multiple stakeholders to achieve positive outcomes for clients or communities.
  • What We Offer

  • A challenging and rewarding career.
  • Flexible, autonomous work environment.
  • Competitive pay and conditions.
  • Training and development opportunities to build and maintain capabilities.
  • Health & Wellbeing and Employee Assistance Programs.
  • Application Process

    Applications close Wednesday 19th November 2025 at 11 : 59pm AEST.

    To apply directly to the DCJ Careers site, click here. Search for the job and click the ‘Apply now’ button.

    For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people.

    Contact the hiring manager Kathryn Robinson at kathryn.robinson@aho.nsw.gov.au.

    If you need an adjustment in the recruitment process, call Stephanie Hughes at 02 8688 0027 or email stephanie.hughes@dcj.nsw.gov.au.

    Inclusion and Diversity lies at the heart of how we recruit; we continue to hire people with a wide variety of skills, experience, and backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, women, LGBTIQ+ people, culturally and linguistically diverse people, carers, and other diversity groups.

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    Aboriginal Service Support Specialist • Coffs Harbour City Council, New South Wales, Australia

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