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Inbound Sales Consultant

Inbound Sales Consultant

O'Brien GlassCity of Melbourne, VIC, Australia
30+ days ago
Job description

Overview

We are currently looking for Customer Sales Consultants for our Glazing Division located in either Brisbane or Tullamarine areas. We are seeking candidates with strong customer service and sales backgrounds and a positive can-do attitude. This position offers the option to work from home, with required in-office training and upskilling.

If you have worked in an insurance, sales or retail environment, continue reading!

About the role

  • Be responsible for first call resolutions of our customers domestic and commercial glass replacement needs
  • Work closely with the Sales, Planning and Glazing teams
  • Full training will be provided, along with ongoing support from experienced team members
  • Flexible rostering between 8.00am to 7.00pm Monday to Friday, occasional Saturdays 8.30am to 4.00pm

About you

  • Must have call center, sales or retail experience
  • Possess a natural drive for results, with the ability to sell a trade-based product
  • Ability to achieve monthly sales targets and other key performance indicators
  • Excellent communication skills, with the ability to connect with a varied audience
  • Strong administrative skills including attention to detail and accuracy
  • Ability to organise, multitask and prioritise your daily responsibilities
  • Building industry experience / knowledge is an advantage
  • Ongoing incentive scheme for reaching achievable set targets
  • Ability to work hybrid or from home, once fully trained
  • In-depth and ongoing training provided along with all required hardware including laptop and monitor
  • Monthly, quarterly and annual reward and recognition program
  • About the employer

    As part of Belron, the world's leading glass specialists operating in 35 countries, O\'Brien puts our customer at the heart of everything that we do. We serve more than 300,000 customers each year, 24 hours a day, 7 days a week, 365 days a year. We strive to create a work experience where you can be yourself, achieve great things and feel inspired.

    O’Brien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all the criteria but feel like you could make a difference at O’Brien, please get in touch with our team.

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    Sales Consultant • City of Melbourne, VIC, Australia

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