Quality Management Specialist

About the Company

Davidson is partnering with a respected not-for-profit organisation dedicated to delivering high-quality community services across Queensland. With a strong focus on inclusion, accountability, and continuous improvement, this organisation is committed to maintaining the highest standards of quality and compliance across all programs and operations.

About the Role

Reporting to the Head of Quality, Safety and Compliance, this newly created role plays a key part in supporting and enhancing the organisation’s Quality Management System.

You’ll lead initiatives that strengthen quality frameworks, compliance, and risk management while promoting a culture of continuous improvement across all service areas.

Your responsibilities will include coordinating internal audits, maintaining policies and procedures, ensuring external audit readiness, managing key systems (such as SharePoint and Donesafe), and supporting staff training on quality and privacy practices. You’ll also provide day-to-day guidance to a Quality Officer and work closely with leadership to drive best practice across the organisation.

About You

You’re a natural problem solver with a strong eye for detail and a collaborative approach. You enjoy helping others understand and embed quality principles and have a knack for improving systems and processes.

You bring :

• Qualifications and / or demonstrated experience in quality management, compliance, or continuous improvement
• Strong understanding of ISO 9001 and other sector frameworks (NDIS Practice Standards, Aged Care, HSQS)
• Experience in leading or coordinating internal audits
• Excellent written and verbal communication skills
• Strong stakeholder engagement capability and a proactive, team-focused mindset
• Proficiency in Microsoft Office and document management systems such as SharePoint or Donesafe

The Benefits

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Taylah Gurney at taylah.gurney@davidsonwp.com, quoting reference JN -112025-41740. Want to know more about Davidson? Visit us at www.davidsonwp.com