Store Manager - Don Don Dumpling (Epping VIC)Don Don Dumpling is a fast-growing Asian fast-food restaurant specializing in dumplings and delicious Chinese dishes. We are currently seeking a
- reliable, proactive, and detail-oriented Store Manager
- to lead our team and oversee daily store operations. This is a hands-on role ideal for someone who thrives in a fast-paced, multicultural environment and is passionate about food and people management.
- Responsibilities
- Team Leadership & Training
- Supervise, motivate, and support front and back-of-house team members.
- Train and onboard new staff on store procedures, food safety, and service standards.
- Scheduling & Staffing
- Create weekly rosters based on business needs and staff availability.
- Manage shift changes, absenteeism, and ensure adequate staffing coverage.
- Inventory & Ordering Management
- Monitor stock levels, manage supply orders, and coordinate with suppliers.
- Maintain accurate inventory records and minimize waste.
- Customer Service & Issue Resolution
- Ensure smooth day-to-day service and handle customer feedback or concerns professionally.
- Lead by example to deliver friendly, efficient, and consistent service.
- Store Operations & Cleanliness
- Oversee opening and closing procedures.
- Ensure all cleaning and safety checklists are completed daily.
- Maintain compliance with hygiene, food safety, and OH&S standards.
- Requirements
- Previous experience in hospitality or retail store management is strongly preferred.
- Excellent leadership, communication, and multitasking skills.
- Strong organizational and problem-solving abilities.
- Fluent in English; additional languages a plus.
- Must be proactive, reliable, and passionate about team success.
- What We Offer
- A dynamic and inclusive workplace with a supportive team culture.
- Competitive pay
- 27 / hr during probation
- 38 hours / week, 5 days, fixed days off on Monday and Wednesday).
- Free staff meals during shifts.
Pay : $27.00 - $30.00 per hour
Expected hours : 38 per week
- Benefits
- Free food
Supplementary Pay :
- Performance bonus
- Experience
- Restaurant management : 1 year (preferred)
- Language
- English (preferred)
Work Authorisation :
- Australia (preferred)
Work Location : In person