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Restaurant Manager

Restaurant Manager

Marrybrown AustraliaMelbourne, Victoria, Australia
7 days ago
Job description

About the Role

As a Restaurant Manager, you’ll be the face of our outlet leading your team with energy, driving operational excellence, and ensuring every customer leaves with smile. You’ll oversee day-to-day operations, build a high-performing team.

Key Responsibilities

  • Lead, inspire, and coach your team to deliver fast, friendly, and consistent service.
  • Foster a positive and respectful team environment aligned with Marrybrown values.
  • Handle recruitment, training, performance management, and rostering.

Operational Excellence

  • Ensure the restaurant operates smoothly and efficiently across all shifts.
  • Maintain compliance with food safety, hygiene, and workplace health standards.
  • Implement and uphold brand standards and SOPs.

    • Customer Experience

  • Champion excellent customer service, resolving issues calmly and professionally.
  • Monitor customer satisfaction and identify opportunities to improve service.
  • Drive sales and control costs (labour, food, inventory, wastage).
  • Monitor KPIs and P&L reports to ensure store profitability.
  • Manage cash handling, and daily reconciliations.

    • Brand & Community

  • Promote the Marrybrown culture and values in-store and within the local community.
  • Support marketing initiatives and local store promotions.

    • What We’re Looking For

  • Experience : 2+ years in QSR or hospitality management.
  • Leadership : Strong ability to lead, coach, and inspire a diverse team.
  • Customer Focus : Passion for providing exceptional service in a fast-paced environment.
  • Operational Know-how : Understanding of food safety, labour laws, and QSR systems (POS, inventory, etc.).
  • Adaptability : Calm under pressure, solution-focused, and thrives in a growing brand environment.

    • Why Join Marrybrown?

  • A Proud Brand : Be part of a globally respected Halal QSR brand expanding in Australia.
  • Career Progression : Grow with us as we expand across the country — leadership roles await!
  • Inclusive Culture : We believe in family, fun, and food that brings people together.
  • Perks : Competitive salary, free meals on shift, and staff discounts.
  • Training & Support : Full onboarding and ongoing development to set you up for success.

    • Requirements

  • Must have full working rights in Australia.
  • Available to work rotating rosters including weekends and public holidays.
  • Must be 18+ for supervisory responsibilities.

    • Additional Information

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Food and Beverage Services

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