Automotive Warranty Coordinator

Overview

With the rise of the Kia brand in Australia, there has never been a more exciting time to join Kia Australia. Committed to global sustainability, continuous improvement and the ongoing evolution of the Kia brand, an exciting opportunity has become available for a Warranty Specialist . Reporting to the National Warranty Manager, you will be responsible for delivering exceptional customer service and advice to all dealers in relation to warranty.

Notes : This role information references a Human Resources and Talent Acquisition Advisor title in context; responsibilities pertain to warranty advisory functions.

Base pay range

A$80,000.00 / yr - A$95,000.00 / yr

Direct message the job poster from Kia Australia Pty Ltd

Responsibilities

• Processing and adjudication of all warranty claims and prior work approvals (PWA)
• Monitor and review warranty submitted claims and conduct monthly reviews of system data; recommend and take appropriate agreed actions
• Communicate with the dealers via email and phone
• Utilise a thorough understanding of the Warranty Policy & Procedures manual in order to provide advice by way of effective problem solving & training
• Conduct warranty audit and training as required. Assist in daily / monthly warranty reporting

Qualifications

Seniority level

Employment type

Job function

Industries

Location : Smeaton Grange, New South Wales, Australia; Kirrawee, New South Wales, Australia

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