Operations Supervisor Perth Australia

Convido Corporate Housing

• JOB TITLE

Operations Supervisor, Perth

• POSITION

Full Time Employment

• LOCATION

Perth, Australia

• REPORTS TO

Managing Director, AU / NZ

• SALARY

POSITION DESCRIPTION

• Convido

Are you ready for a new journey? If so, a rare opportunity awaits!

For more than 25 years, Convido has been a preferred provider of extended stay accommodation, with the world's leading companies entrusting Convido with their corporate accommodation needs across Australia, New Zealand and the Philippines.

• Purpose of Role

Convido is seeking an Operations Supervisor for its Perth, Australia operation. Reporting into the Managing Director, this role is responsible for day-to-day operations, apartment inventory, guest service and growth aspects of the Perth operation.

• Main Duties & Responsibilities
• Responsible for overseeing the day-to-day Perth apartment accommodation operation.
• Engage with and manage all real estate and building management agents and companies. Responsible for sourcing and setup of new leased and managed apartments.
• Ensure compliance with state legislation, regulatory requirements and company policies.
• Primary on-ground interface with customers and clients. Resolve all customer concerns and address all feedback in a timely and professional manner.
• Organizing and executing pre-arrival and pre-departure apartment inspections.
• Oversight and management of all suppliers including cleaners, laundry, maintenance, utilities and other.
• Management of all building, apartment, key, access and security matters.
• Responsible for ensuring apartments meet brand standards.
• Meet and greet of all guests upon arrival. Lead apartment induction process.
• In partnership with the national support team, responsible for inventory and revenue growth of the Perth market.
• Other tasks / projects as discussed and agreed.
• Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.

• 2+ years of accommodation, hospitality, real estate and / or supervisor / management experience.
• Strong attention to detail, organizational skills and ability to effectively multitask.
• Excellent verbal and written communication and time management skills.
• Demonstrates high level of personal energy and high productivity.
• Technical - computer skills.
• Repairs and maintenance skills are a plus, but not essential.
• Teaming - building relationships.
• Excellent consulting skills.
• Cultural Sensitivity / Ethnic Minded.
• Ability to be flexible and adaptable to change.

Please note, need for work outside of normal working hours is expected.

This is a highly dynamic and autonomous role, requires excellent self-management and strong communication with internal and external stakeholders.

To be considered, you must be entitled to work in Australia, have a valid drivers' license and vehicle that can be used for work purposes, and be prepared to undertake pre-employment checks.

Schedule :

• 8 hour shift

Ability to commute / relocate :

• Perth Eastern Suburbs WA 6004 : Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation :

• Australia (required)

Work Location : In person