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Customs Broker

DhlMelbourne, Australia

6 days ago

Job description

We are currently seeking a highly skilled and motivated

Licensed Customs Broker
to join our Customs team based at our Melbourne Head Office at Melbourne Airport, Tullamarine.
About Us

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".

Key Responsibilities

Manage the end-to-end customs clearance process, ensuring all shipments comply with Australian Customs regulations.

Verify all required documentation, classify, and process customs entries, and ensure shipments meet all regulatory requirements.

Provide excellent customer service, handle, and resolve incidents (e.g., escalations, disputes) appropriately with the customer.

Stay up to date with changes in customs and trade laws, including tariffs, classifications, and compliance requirements.

Advise customers on any relevant trade and compliance issues.

Skills / Qualifications

Valid and active Australian Customs Broker license.

Minimum one (1) year previous experience in Shipping / International freight forwarding industry in a Licensed Customs broker role (advantageous)

Sound knowledge of Freight Forwarding and Logistics in general.

High degree of reliability and attention to detail.

Be a team player with a positive can-do attitude.

Be results driven and be able to demonstrate strong communication and administration skills.

Why DHL Global Forwarding?

Apart from a competitive hourly rate; positive & friendly team, the ability to cross train and career progression we also have some awesome Employee Benefits. Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc. - you also get to work with a great team of passionate people all working towards a common goal - delivering the best, proactive service for our clients!

Excellence. Simply Delivered."

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Broker • Melbourne, Australia