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Corporate Receptionist Perth

Corporate Receptionist Perth

PricewaterhouseCoopersPerth, Australia
30+ days ago
Job description

Line of Service

Internal Firm Services

Industry / Sector

Not Applicable

Specialism

IFS Internal Firm Services Other

Management Level

Associate

Job Description & Summary

12 Month Contract

Perth Full Time Onsite Associate

  • Deliver service to the diversified business operations of PwC and to our Clients
  • Work collaboratively across the various Enabling Functions Teams that provide support to our front of house operations.

About the Role

Our Workplaces team is expanding and were looking for a Welcome Crew to join our vast community of solvers. The Workplaces team brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to PwCs Client floors. The team is responsible for managing reception and welcome crew services at PwC offices / sites and providing client meeting room support.

Youll help solve complex problems by using your skills in :

  • Customer Service
  • Booking Management
  • Operational Coordination
  • Attention to Detail
  • Effective Communication
  • In our Workplaces team your impact will be seen by :

  • Providing customer service via phone walkins and email including a national switchboard
  • Providing one on one assistance to partner staff and clients and guide / advise on suitable spaces and possible options
  • Assisting with enquiries processing and confirmation of bookings
  • Liaising with internal and external stakeholders to ensure all requirements are in place for successful and seamless meetings or events
  • Ensuring the smooth operation of inhouse meetings / events and spaces through coordination and communication and attention to detail
  • Collaborating with PwC hosts and bookers to maximise the Client Experience
  • Ensuring all guests and staff receive an exceptional and professional experience
  • Communicate efficiently and effectively with all stakeholders to ensure a coordinated service is provided
  • Administrating needs during meetings are supported where possible i.e. photocopying phone assistance etc
  • Maintaining data integrity of systems and reference tools
  • Identifying and report maintenance issues as required
  • Undertaking reporting as required
  • Understanding PwC and its office operations and refer queries to the most appropriate team or individual
  • Identifying areas for improvement possible solutions and escalate as appropriate and engage in change and improvement initiatives
  • Monitoring and ensure the correct and proper presentation of facilities at all times
  • Other ad hoc duties relating to room refurbishment room catering and assisting with mailroom tasks as required from time to time
  • About PwC

    At PwC we are a humanled techpowered community of solvers. We approach problems with curiosity collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and notforprofits. Together we strive to make a positive impact and drive meaningful change.

    Thats where our people come in. Whether youre just beginning your career or have plenty of experience under your belt we believe your unique perspective can help us to deliver valued insights that make a real impact. Here youll be surrounded by peers who have your back and leaders who support you in an environment that encourages continuous learning and growth.

    Your benefits

  • Health and lifestyle perks like a wellness credit and discounted memberships
  • Worldclass development opportunities to accelerate your career
  • Strong mentors meaningful work and plenty of networking opportunities
  • Our commitment to diversity and inclusion

    We empower our people to use their creativity authenticity and human differences to be champions of change and challenge our thinking. At PwC we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish it must be nurtured in an inclusive environment. Thats why we are committed to fostering a workplace where everyone feels valued to thrive.

    PwC is committed to making our recruitment processes inclusive so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process please let us know.

    Pat Castro is the Recruitment Manager for the role. As the team experiences high volumes of applications we appreciate your patience to allow for a timely and fair process for all.

    No Agencies Please : We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals

    Education (if blank degree and / or field of study not specified)

    Degrees / Field of Study required :

    Degrees / Field of Study preferred :

    Certifications (if blank certifications not specified)

    Required Skills

    Optional Skills

    Accepting Feedback Accepting Feedback Active Listening Administrative Support Business Administration Business Analysis Business Information System Business Process Improvement Business Process Management (BPM) Clerical Support Client Interaction Client Management Client Onboarding Communication Communications Management Confidential Information Handling CRM Software Customer Relationship Management Data Analysis and Interpretation Data Entry Data Interpretation Data Processing Document Management Emotional Regulation Empathy 21 more

    Desired Languages (If blank desired languages not specified)

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship

    Government Clearance Required

    Job Posting End Date

    Key Skills

    Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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