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Senior Manager Change Enablement

Senior Manager Change Enablement

Commonwealth BankSydney, New South Wales, Australia
16 days ago
Job description

The Change Enablement chapter within Everyday People Services (EPS) is focused on enabling our people and leaders to make decisions that are informed by accurate, reliable, and relevant insights, and able to confidently and easily take actions that reflect the behaviour we need to pursue excellence across our organisation. This includes focusing on our strategic priorities of HR’s ongoing digital transformation and process optimisation activities,

Reporting into the Change Enablement chapter lead, you will be hands on in a squad (or team) and may be the sole chapter member leading and delivering the work.

Do work that matters :

As a Change & Engagement Lead working in an agile squad, you’ll drive the design and delivery of change, engagement, and activation activities that support HR transformation initiatives.

Key Responsibilities

  • Lead end-to-end engagement and change strategies for HR initiatives.
  • Immerse in HR solutions to understand integrations and user impacts.
  • Apply Human-Centred Design to create simple, effective end-user experiences.
  • Develop and execute change and deployment plans.
  • Draft clear, action-oriented communications and support materials.
  • Use multiple channels to deliver messaging and training.
  • Facilitate change working groups and training sessions.
  • Build strong relationships with stakeholders to ensure business readiness.
  • Support adoption of new HR technologies and processes.

We're interested in hearing from people who have :

  • A passion for HR with experience working in a project delivery role within a HR function, leading small to medium scale projects or working as part of a change team on large scale projects with a focus on organisational / behavioural change.
  • Passion for improving employee experience with clear, engaging support materials.
  • Experience in Human-Centred Design or UX.
  • Proven ability to deliver change, communications, or project plans.
  • Strong stakeholder engagement and relationship-building skills.
  • Confident communicator with the ability to challenge constructively.
  • Excellent written skills for creating change packs, comms, and support docs.
  • Strong presentation and facilitation skills.
  • Attention to detail, creativity, and problem-solving mindset.
  • Knowledge of change methodologies (e.g., Prosci).
  • Curiosity and drive for continuous improvement and innovation.
  • Business analysis skills with a focus on data-driven decision-making.
  • Ability to work independently and thrive in fast-paced, changing environments.
  • Relevant tertiary qualifications or equivalent experience in HR, Change, Communications, or Business.

    • Why Join Us :

  • Be part of a team that is dedicated to making a positive impact on our customers and communities.
  • Work in a fast paced, dynamic and supportive environment that values innovation and excellence.
  • Enjoy opportunities for professional growth and development.

    • How to Apply : If you are passionate about change management and communications and are looking for a challenging and rewarding role, we would love to hear from you. Please submit your application, including your resume and a cover letter, outlining your suitability for the role.

    We have two opportunities available in the team

    1 x Permanent

    1 x 12 month contract

    If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

    We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    See yourself in our team

    The Change Enablement chapter within Everyday People Services (EPS) is focused on enabling our people and leaders to make decisions that are informed by accurate, reliable, and relevant insights, and able to confidently and easily take actions that reflect the behaviour we need to pursue excellence across our organisation. This includes focusing on our strategic priorities of HR’s ongoing digital transformation and process optimisation activities,

    Reporting into the Change Enablement chapter lead, you will be hands on in a squad (or team) and may be the sole chapter member leading and delivering the work.

    Do work that matters :

    As a Change & Engagement Lead working in an agile squad, you’ll drive the design and delivery of change, engagement, and activation activities that support HR transformation initiatives.

    Key Responsibilities

  • Lead end-to-end engagement and change strategies for HR initiatives.
  • Immerse in HR solutions to understand integrations and user impacts.
  • Apply Human-Centred Design to create simple, effective end-user experiences.
  • Develop and execute change and deployment plans.
  • Draft clear, action-oriented communications and support materials.
  • Use multiple channels to deliver messaging and training.
  • Facilitate change working groups and training sessions.
  • Build strong relationships with stakeholders to ensure business readiness.
  • Support adoption of new HR technologies and processes.

    • We're interested in hearing from people who have :

  • A passion for HR with experience working in a project delivery role within a HR function, leading small to medium scale projects or working as part of a change team on large scale projects with a focus on organisational / behavioural change.
  • Passion for improving employee experience with clear, engaging support materials.
  • Experience in Human-Centred Design or UX.
  • Proven ability to deliver change, communications, or project plans.
  • Strong stakeholder engagement and relationship-building skills.
  • Confident communicator with the ability to challenge constructively.
  • Excellent written skills for creating change packs, comms, and support docs.
  • Strong presentation and facilitation skills.
  • Attention to detail, creativity, and problem-solving mindset.
  • Knowledge of change methodologies (e.g., Prosci).
  • Curiosity and drive for continuous improvement and innovation.
  • Business analysis skills with a focus on data-driven decision-making.
  • Ability to work independently and thrive in fast-paced, changing environments.
  • Relevant tertiary qualifications or equivalent experience in HR, Change, Communications, or Business.

    • Why Join Us :

  • Be part of a team that is dedicated to making a positive impact on our customers and communities.
  • Work in a fast paced, dynamic and supportive environment that values innovation and excellence.
  • Enjoy opportunities for professional growth and development.

    • How to Apply : If you are passionate about change management and communications and are looking for a challenging and rewarding role, we would love to hear from you. Please submit your application, including your resume and a cover letter, outlining your suitability for the role.

    We have two opportunities available in the team

    1 x Permanent

    1 x 12 month contract

    If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

    We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    Advertising End Date : 03 / 07 / 2025

    About the company

    The Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.

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