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Clinical Product Specialist

InterSystems Asia PacificSydney, New South Wales, Australia

22 days ago

Job description

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InterSystems TrakCare / IntelliCare EHR seeks product leaders with clinical and / or health operations experience as well as in-depth experience with health information applications, to help create the next generation of solutions to highly important health and healthcare issues.

InterSystems TrakCare / IntelliCare EHR is designed to integrate clinical, administrative, and financial information across healthcare organizations, many hospitals and clinics and other healthcare institutions globally use TrakCare / IntelliCare EHR to streamline workflows, enhance patient care, and improve operational efficiency

This includes robust Pharmacy and Medication Administration Workflows and Pharmacy Information System (PIS) functionalities. These features help streamline medication ordering, dispensing, administration, and reconciliation, ensuring safety and efficiency in healthcare settings.

The Product Specialist for Pharmacy utilizes health domain knowledge and health IT application experience to participate in defining and executing TrakCare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.

Responsibilities

Participate in and / or lead in the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
Work with development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release
Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes over time, and help customers get the greatest value from TrakCare solutions
Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development
Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
Serve as an internal subject matter expert in one or more health domain areas
Understand and advise on relevant industry trends, including new products, regulatory changes, scientific and medical advances and changes in practice
Participate in studies of the impact of TrakCare solutions on quality, safety, and efficiency metrics
Participate in the informatics professional community and in national and international conferences

Qualifications

4+ years of relevant experience

Practical clinical experience

Experience implementing healthcare software solutions, including gathering requirements, configuring systems, and supporting successful deployments

Strong background in designing and executing complex testing strategies to ensure software reliability, performance, and compliance

Proven ability to manage complex projects, including coordinating cross-functional teams, setting milestones, and driving successful execution

Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information

Previous experience working with healthcare application design at an in-depth level, in industry or with a provider organization

Education in either a health domain or in health informatics

Excellent written and verbal communication skills

Ability to work directly in both team and individual settings, including working directly with customers

Relevant Clinical Degree

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management

Industries

IT System Custom Software Development, IT Services and IT Consulting, and Hospitals and Health Care

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Product Specialist • Sydney, New South Wales, Australia