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Service Technician

Service Technician

Otis Elevator Co.Sydney, New South Wales, Australia
30+ days ago
Job description

locations LOC7055 : Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia

time type Full time

posted on Posted 2 Days Ago

time left to apply End Date : June 6, 2025 (27 days left to apply)

job requisition id 20126347

Date Posted : 2025-03-11

Country : Australia

Location : LOC7055 : Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia

Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

We are looking for Service Technicians based in Sydney, NSW .

In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.

Benefits

  • Competitive package per the EBA
  • Permanent role
  • Join a company focused on safety, quality, and ethics
  • Excellent learning opportunities and career growth

Key Responsibilities for You

  • Perform Service and Maintenance work according to relevant procedures, manuals, and standards.
  • Identify process improvement opportunities and facilitate continuous improvement to satisfy customers.
  • Provide electrical and mechanical training to apprentices and subcontractors.
  • Attend lift and escalator breakdowns, perform repairs, and control modifications, including Re-roping, Hoisting, and Rigging.
  • Perform upgrades and repairs adhering to all relevant codes, including SAA Lift Code AS1735, and in line with the applicable Award or Enterprise Bargaining Agreement.
  • Liaise with customers and submit leads via Otis-provided applications.
  • Provide standby and after-call-back coverage.
  • Key working relationships - Internal and External

  • Collaborate with Field Engineers, Service Mechanics, and Branch and Operations Managers.
  • Coordinate with other Otis entities and headquarters management.
  • Represent the company's relationships with major customers, suppliers, and the public.
  • Work with Sales Team : Account Representatives, Managers, and Coordinators.
  • Engage with external stakeholders including customers, building owners, managers, agencies, unions, consultants, and suppliers.
  • What You Will Need To Be Successful

  • Electrical and / or Fitter qualifications relevant to the role, plus lift apprenticeship or industry training (desirable).
  • 2 to 5 years’ experience in the Lift Industry.
  • Extensive electrical and mechanical knowledge of large equipment and ability to transfer knowledge.
  • Ability to work at heights and hold a valid driver's license.
  • Fault-finding and problem-solving skills.
  • Strong English communication skills, verbal and written.
  • Intermediate proficiency with technology, including mobile apps, Word, Excel, Email, Internet.
  • Highly organized, able to handle multiple tasks and priorities.
  • Attention to detail and results-driven mindset.
  • Join us today and help us build what's next.

    If you live in a city, chances are we will give you a lift or help keep you moving every day.

    Otis is the world’s leading elevator and escalator manufacturer, installation, and service provider. We move 2 billion people daily and maintain about 2.2 million units worldwide, industry’s largest service portfolio.

    Our products are in landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Towers. With 69,000 employees globally—including engineers, digital tech experts, sales, and technicians—we serve over 200 countries and territories. We are proud of our diversity and legacy of innovation, which fuels our ongoing growth and excellence.

    Joining Otis means being part of an innovative, resilient global leader with a strong business model. You’ll be part of a diverse, trusted community, gaining skills and working alongside top talent to stay at the forefront of the industry.

    We offer training, resources, and leadership development, including our Employee Scholar Program, which sponsors employees pursuing degrees or certifications.

    Our focus is on people—passengers, customers, colleagues. We are guided by our Three Absolutes : Safety, Ethics, and Quality. To learn about our ESG initiatives, click here.

    Become part of Otis and help us #BuildWhatsNext!

    Otis is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes. To request accommodations, contact us at careers@otis.com.

    Privacy Policy and Terms : Read our Policy and Terms here.

    About Us

    We strive to hire and develop the best people, offering a supportive environment to perform at your best. We push the boundaries of innovation to thrive in a taller, faster, smarter world.

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