Customer Service / Reception / Administration

We are looking for another one or two team members to join our close-knit team based in

• Eltham
• BENEFITS of JOINING OUR TEAM
• Supportive team culture with the occasional donut day :
• Full Training & Onboarding process
• A casual work environment with uniforms provided and 'Free Dress Friday's'
• FULL TIME or Part Time Hours | 20-38 hours a week
• FREE car parking
• Growing business with
• long-term and career progression opportunities
• A four-legged team member (Rottweiler), who is also the laziest member of the team, nevertheless, he is a full-timer and we love him.

As a

• Client Coordinator & Administration Legend,
• you will be responsible for the day-to-day admin, reception and job scheduling of between 3 & 6 clients, depending on their size and requirements.
• Personal Assistant
• Administration Support to our Director and team leaders
• Build & retain relationships with all clients
• Reception
• Services - answering & managing all incoming calls, as well as making outgoing calls
• Job Management
• Processing purchase orders,
• scheduling jobs
• in a job management software, communicating with our clients' clients, processing and following up quotes & invoices, following all checklists and processes
• Skills Required
• A positive attitude and
• BRILLIANT phone manner
• Data Entry with
• high attention to detail
• a MUST) & the ability to
• Multi-Task
• Knowledge of Word, Excel & Outlook
• High-level customer service
• Ability to pick up new computer systems and software
• Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload
• Take pride in your work and understand the importance of working to a high standard to support our clients
• BONUS POINTS IF YOU HAVE;
• Knowledge of
• ServiceM8, SimPro or other Job Management software
• Experience Job Scheduling
• or diary management
• Knowledge of writing Business Systems, Procedures and Checklists
• MUST LIKE BIG DOGS
• Application Process

If you have the above skills, please submit your resume with a cover letter explaining why you should be considered for this role.

• Please note
• There will be a training period at the commencement of this job, and these hours might be paid at a reduced rate.
• Job Types
• Full-time, Part-time, Casual
• Salary
• 25.00 - $30.00 per hour

Expected hours : 15 - 38 per week

Schedule :

• Monday to Friday

Application Question(s) :

• Do you like dogs?
• Do you smoke?
• Will you be pro-active in learning new software?
• What makes you a great team member?
• How many days & what hours can you work?
• Experience
• Reception : 1 year (preferred)
• Office administration : 3 years (preferred)

Work Authorisation :

• Australia (required)

Work Location : In person