Dynamics 365 Crm - Business Partner

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Excellent benefits on offer, including additional annual leave daysAbout the Company : Join a leading ASX-listed organisation with a proud reputation for its supportive, people-first culture - once you're part of the team, you're truly part of the family! With around 1200 employees and a dynamic work environment, this is a fantastic opportunity to jump into a fixed-term contract starting immediately. You'll be based in beautiful, modern offices in the heart of Sydney's CBD, just a short walk from major train stations, cafes, and everything the city has to offer.

About the role An ASX-listed company is looking for a Dynamics 365 CRM - Business Partner to lead the optimisation and ongoing management of their Microsoft Dynamics 365 CRM platform, with a focus on enhancing user experience, streamlining processes, and driving greater business value.

This role sits in the business and acts as a strategic link between the business and technology teams. You'll work closely with stakeholders to ensure the CRM platform is aligned with business priorities and delivering maximum benefit across the organisation.

Leading the day-to-day management and optimisation of Microsoft Dynamics 365 to better support sales, marketing, and customer-facing teamsActing as a key business partner to stakeholders across business development and marketing, ensuring CRM tools support their goalsWorking closely with the digital and tech teams to champion new features and enhancements that elevate the customer experienceDesigning and delivering dashboards and insights via Power BI to track engagement, campaign performance, and customer trendsDriving data integrity and governance by improving CRM processes, managing segmentation, and maintaining user documentationTransform raw data into meaningful, actionable insights by consolidating information from various systems to inform key business decisions and optimise performance.Empower internal teams by delivering hands-on guidance and support, helping users navigate and leverage the CRM with confidence to drive better outcomes.What we're looking for : Proven experience managing or owning a Microsoft Dynamics 365 CRM platform in a commercial environmentStrong background in customer data analytics, segmentation, and reporting, with hands-on experience using data visualisation tools such as Power BI, Tableau, or QlikProven ability to collaborate effectively with both business and technology teams to translate strategic needs into meaningful dashboards, reports, and data-driven insights. Experience in funds management is highly regarded.Excellent stakeholder engagement skills - you know how to turn business challenges into smart, scalable CRM and data solutionsA proactive mindset with a focus on continuous improvement and driving user adoption through practical, well-designed toolsOutstanding communication and presentation skills are essential, as this role involves regular interaction with General Managers and C-suite executives.Benefit and culture Flexible working environment- 3 / 2Inclusive and collaborative culture with a friendly, supportive team environmentImmediate startHealth and well being benefitsHow to Apply Ready to take the next step in your career? Simply click Quick Apply or send your CV directly

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