National Account Manager

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Manage a portfolio of key agency partnerships
• Play a critical role in developing and executing strategies across the leisure, corporate, and SME sectors
• Permanent role based at our Mascot Campus

We've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Qantas is seeking a dynamic and experienced

• National Account Manager
• to lead the management of key Agency Partnerships. In this role, you will be responsible for driving Qantas' market share, revenue, and cost of sale targets by cultivating and maintaining strong relationships with a diverse portfolio of agency partners. You will play a critical role in developing and executing strategies across the leisure, corporate, and SME sectors, identifying new revenue opportunities, and ensuring seamless end-to-end account management to meet and exceed business objectives.
• You'll have
• Minimum 5 years' experience in a sales / business development role
• Knowledge of Leisure, Corporate, and OTA channel accounts, business models, and competitors.
• Strategic selling, account management, contract negotiation, and business planning in a competitive sales environment.
• Strong commercial orientation with high business acumen and results-driven mindset.
• Proven ability to navigate complex business environments and manage diverse stakeholder expectations.
• Expertise in negotiation, communication, leadership, and organisational skills at senior levels.
• Experience in strategy development, change leadership, and driving business outcomes.
• Extensive knowledge of the airline / travel industry, Qantas products, processes, and pricing strategies.
• High IT literacy with proficiency in CRM systems, reporting, and indirect booking channels (including NDC).
• Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel : Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options : Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees
• We'll give you access to thousands of rewards : Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing : Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

• Applications close Friday 25th October