Front Line Representative, Industry

Application Deadline :

• Location : Regency Park, SA, AU, 5942 Kewdale, WA, AU, 6105 Melbourne, VIC, AU, 3170- Contract Type : Full-Time- Working Hours : 38- Employment Type : Regular
• About the Role

We are looking for someone with a "can-do" attitude and a good customer service approach who will contribute to a thriving sales team whilst delivering high-quality customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging, etc. Provide Customer contact resolution on general and potentially complex inquiries within a timely manner (as predefined by Group guidelines) to resolve and decide on the further processing of business transactions based on defined processes. Support Order Entry-related support to Customers and sales teams. Support handling and optimising Customer inquiries to allow for timely completion to join our Grundfos family. The role is flexible and can work in our offices based either in Adelaide, Perth, or in Melbourne.

Reporting directly to the Customer Sales Support Centre Manager under the Industry department based in Perth, Western Australia.

Grundfos is one of the world's leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.