Sales Support Officer

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Leading the Talent Acquisition team to hire the best professionals for AIA Australia. BE THE DIFFERENCE

At AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity :

We have a fantastic opportunity for a Sales Support Officer to join our Retail Distribution team based in Sydney.

As the Sales Support Officer, you will play a pivotal role in supporting the sales activities of the Client Development team and affiliated Financial Advisers. This position requires a strong focus on delivering high-quality sales and administrative support to enhance client engagement and business outcomes. You will also manage and resolve enquiries with professionalism and efficiency, ensuring all interactions align with our operational standards and contribute to a seamless client experience.

To be successful within this role you will :

Develop and implement policies and procedures to support sales processes

Calculate sales achievement, maintain information of sales activities and sales performance metrics

Analyse sales performance for the development of sales plans and forecasts

Administer agency compensation, awards and benefits

Successful applications will demonstrate :

Previous experience within a sales / business development / client management support role. Experience within insurance or financial services industry will be highly regarded

Completion of RG146 qualification would be advantageous to this position

Exceptional client service skills

Strong attention to detail

High level verbal and written communication skills

Proven organisational skills and the ability to manage multiple priorities

Why choose AIA :

At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

Access our training and development to build on your current skills

Career development through internal mobility opportunities

Work for a business helping millions of Australians and make a difference to someone's life everyday

Access additional leave days a year to recharge and refresh yourself

Enjoy wonderful Health and Wellbeing initiatives that support you

Work with supportive and inclusive managers

Flexible working arrangement

At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world's leading science-backed wellbeing program – we've started a movement to make Australia the healthiest, best protected nation in the world.

As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.

Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Administrative and Sales Industries Insurance and Financial Services Referrals increase your chances of interviewing at AIA Australia by 2x

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