Medical Receptionist- Melton

Lake Imaging, part of the Integral Diagnostics Group, provides a wide range of diagnostic imaging services to private hospitals, public hospitals, community-based clinics and specialty centres. With more than 19 sites of operation in Victoria, we aim to give referrers and patients access to an unparalleled range of expertise, experience, facilities and resources.

ABOUT THE ROLE

Working as part of a team and being the face of our organisation, we are seeking a Full Time Medical Receptionist to at our Melton Clinic. You will be the face of our organisation as you deliver on the highest standards of services to our patients, referrers and community.

Reporting to the site Administration Supervisor your responsibilities will include :

• Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
• Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make a patient bookings while maximising appointment slots
• Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
• Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
• Key Responsibilities
• ABOUT YOU
• Previous medical receptionist experience desired not essential!
• Excellent interpersonal skills in order to show patients care, compassion and empathy
• Excellent time management skills in order to prioritise tasks
• Excellent communication skills
• Ability to work autonomously as well as part of a team
• Excellent keyboard skills for data entry into RIS system
• EFTPOS and cash handling skills
• Demonstrated commitment to ongoing professional development
• The flexibility to work between sites if required

FOR YOU

• Great work life balance - Regional living
• Paid Parental Leave
• Discount Medical Imaging, Health Insurance and Gym Membership!
• Geelong location, iconic Surf Coast and Bellarine Peninsula at your doorstep
• Under an hour from Melbourne CBD
• Monthly ADO
• Uniform provided
• Being trained by experienced staff members who have the ability to share their years of knowledge and experience
• Increase your existing knowledge of medical terminology as well as various medical imaging services
• Full time
• Inhouse Training

Interested?

Please note : Police check and proof of covid vaccination will be required for successful applicants.

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply