Assistant Manager

Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.

Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.

• The Venue

Following an interior refurbishment that took six months the Rocksia Hotel now boasts a state-of-the-art sports lounge, a complete bistro makeover and the addition of a dedicated function space in the upper level of the venue. The Rocksia Hotel has a focus on delivering friendly professional service, a fun atmosphere and has something for everyone with a new sport bar, best in class gaming facilities and food and beverage outlets.

• Job Overview
• Key Responsibilities
• Oversee daily operations to ensure a smooth and efficient workflow
• Contribute to the training and development of team members, fostering a culture of continuous learning and improvement.
• Assist in leading and motivating a team of employees to achieve venue and company goals.
• Handle various administrative duties, including scheduling, payroll management, and other tasks as assigned.
• Provide exceptional customer service by resolving issues, addressing customer inquiries, and maintaining a high level of customer satisfaction.
• Work closely with the management team to oversee and enhance operational processes, ensuring smooth and efficient workflow.
• Assist in monitoring and managing inventory levels to optimise stock availability and minimise excess or shortages.
• Qualifications
• Previous experience as an Assistant Manager in a hospitality setting
• Strong leadership and interpersonal skills
• Current RSA and RCG certifications
• Excellent communication and problem-solving abilities
• Strong organisational and problem-solving abilities.
• Knowledge of relevant legislation and regulations
• Proven ability to work in a fast-paced environment
• Benefits
• Oscars Group food & beverage discounts
• Internal training and development opportunities
• Career development opportunities within Oscars Group across 40 amazing venues.
• Employee Assistance Program
• Mentoring from a strong team of hospitality professionals
• Reward and recognition programs
• Salary
• 70,000.00 - $80,000.00 per year
• Benefits
• Employee discount
• Professional development assistance

Schedule :

• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Shift work

Supplemental pay types :

• Tips
• Experience
• Hospitality : 1 year (preferred)

Licence / Certification :

• RSA / RCG (required)

Work Authorisation :

• Australia (required)

Ability to Commute :

• ARNCLIFFE, NSW 2205 (required)

Work Location : In person