Talent.com
This job offer is not available in your country.
National Head of Claims / Solicitor

National Head of Claims / Solicitor

Berkley Insurance Australia (a Berkley Company)Sydney, NSW, Australia
5 days ago
Job description

Join to apply for the National Head of Claims / Solicitor role at Berkley Insurance Australia (a Berkley Company)

Continue with Google Continue with Google

Join to apply for the National Head of Claims / Solicitor role at Berkley Insurance Australia (a Berkley Company)

Company Details

Elevate Your Career as the National Head of Claims!

Join a Fortune 500 general insurer that's not just growing but

Company Details

Elevate Your Career as the National Head of Claims!

Join a Fortune 500 general insurer that's not just growing but exploding with innovation and opportunity . At Berkley Insurance Australia (BIA), we're renowned for our award-winning service and consistent growth . We're passionate about developing our people, fostering a culture where new skills are learned, ideas are shared, and opportunities are seized.

This exciting opportunity has become available due to the upcoming retirement of our long standing current National Head of Claims , marking the end of a remarkable chapter and the beginning of a new one. We’re now seeking a visionary leader to carry forward this legacy and shape the future of claims at Berkley Insurance Australia.

Our team members are shaping the future of insurance. We emphasize local teams supporting local brokers, ensuring prompt responses to quotes, risk submissions, and claims.

Our Claims Philosophy is Play Fair, Pay Early

The Claims team at Berkley Insurance Australia is dedicated to applying their claims philosophy to every service they offer. They treat brokers and clients as individuals, understanding their unique risk exposures. With a team of highly trained professionals in Sydney, they proactively manage the portfolio of claims. Specialists in their field, the team collaborates closely with stakeholders to ensure the best outcomes for all parties involved.

Why Work for Berkley?

  • Opportunity to utilise your claims, legal and leadership skills
  • Prime opportunity with Australia's award winning insurer!
  • Lead nationally with strategic influence and values-driven leadership

How To Apply

Confidential enquiries are welcome. Please contact Claire Keating on

Your application can be sent to and should include your CV, as well as a cover letter outlining how your skills and experience align to this opportunity and why you are interested in joining Berkley Insurance.

The successful applicant will be provided with a competitive remuneration and benefits package

  • NO AGENCIES
  • The Role

    The Role

    Are you ready to lead and inspire? As the National Head of Claims, you'll be a key player in the senior management team that drives strategic and operational development. You'll lead our Claims Division of 12 people and 8 MGA personnel, taking charge of all claims functionalities and enhancing our stellar reputation in the Australian market.

    Key Responsibilities

    Leadership and Development :

  • Inspire and Lead : Manage a high-performing Claims Team with a culture of "Play Fair, Pay Early."
  • Take Charge : Manage all local claims with fairness and efficiency.
  • Mentor and Grow : Oversee the day-to-day activities of Claims Team Leaders and Adjusters, providing education and training opportunities.
  • Build Relationships : Foster strong connections with all stakeholders.
  • Innovate : Cultivate an innovation culture within the claims team, driving efficiencies and customer-focused benefits.
  • Strategy

  • Drive Success : Contribute to company management strategy by participating and implementing.
  • Collaborate : Work closely with other senior management staff to achieve our goals.
  • Process And Procedure

  • Streamline Operations : Manage and update the claims process and procedure manual to meet Corporate and National Compliance standards
  • Stay Current : Ensure policies and procedures are up-to-date, efficient and effective.
  • Manage External Relationships And Providers

  • Network : Manage an established panel of external service providers.
  • Engage : Build positive, productive relationships with all stakeholders.
  • Represent : Attend conferences and industry events.
  • Manage Internal Relationships

  • Collaborate : Provide constructive feedback to stakeholders.
  • Reporting And Audit

  • Stay Transparent : Report major losses to reinsurers in accordance with the Claims Manual.
  • Monitor Performance : Conduct local management reporting and audit external and internal service providers.
  • Inform : Provide monthly reports to executive management and stakeholders.
  • The Candidate - Skills, Qualifications & Experience

    The ideal Candidate

    The National Head of Claims plays a pivotal role in driving our company's success. By leading and developing a high-performing Claims Team, you ensure that our claims are managed efficiently and fairly, which directly impacts customer satisfaction and retention. Your strategic input and innovative approach will streamline processes, enhance operational efficiency, and foster a culture of continuous improvement. Building strong relationships with brokers and external service providers will expand our network and reputation in the market. Your expertise in regulatory requirements and claims processes will safeguard our compliance and financial stability. Ultimately, your leadership will help us maintain our position as a leading Fortune 500 insurer, driving growth and excellence in the industry.

    Essential

  • Law Degree
  • 10+ years in senior management / executive roles
  • 10+ years in insurance claims
  • 10+ years managing multi-line claims adjusters
  • Proven leadership in claims management across all business lines
  • Exceptional leadership and communication skills
  • Strong relationship-building with internal and external customers
  • In-depth knowledge of regulatory requirements
  • Ability to manage external resources and monitor performance
  • Seniority level

    Seniority level

    Executive

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Insurance

    Referrals increase your chances of interviewing at Berkley Insurance Australia (a Berkley Company) by 2x

    Get notified about new Head of Insurance jobs in Greater Sydney Area .

    Sydney, New South Wales, Australia 6 days ago

    Sydney, New South Wales, Australia 2 days ago

    Senior Director, Industry Sales - Digital Experience

    Sydney, New South Wales, Australia 2 weeks ago

    Director / Executive Director, Head of Pacific Sales, Private Markets Solutions

    Millers Point, New South Wales, Australia 1 week ago

    Surry Hills, New South Wales, Australia 2 weeks ago

    Sydney, New South Wales, Australia 13 hours ago

    APAC Claims Manager - Life and Health Reinsurance

    Sydney, New South Wales, Australia 5 days ago

    Sydney, New South Wales, Australia 3 weeks ago

    Corporate Account Director - Northern Region

    Sydney, New South Wales, Australia 1 day ago

    Sydney, New South Wales, Australia 2 months ago

    Sydney, New South Wales, Australia 1 month ago

    Sydney, New South Wales, Australia 2 weeks ago

    Regional Manager - CMF (Australia and New Zealand)

    Sydney, New South Wales, Australia 3 weeks ago

    Regional Sales Director, ANZ (Australia & New Zealand)

    Sydney, New South Wales, Australia 3 months ago

    Sydney, New South Wales, Australia 3 days ago

    Regional Manager - Joint Replacement - NSW

    Sydney, New South Wales, Australia 2 months ago

    Parramatta, New South Wales, Australia 3 days ago

    Sydney, New South Wales, Australia 4 weeks ago

    Sydney, New South Wales, Australia 3 weeks ago

    Gosford, New South Wales, Australia 4 days ago

    Head of APAC Sales - Navigation Solutions

    Sydney, New South Wales, Australia 2 weeks ago

    Sydney, New South Wales, Australia 3 weeks ago

    North Sydney, New South Wales, Australia 2 days ago

    Head of Payments FIG Sales, ANZ, Executive Director

    Sydney, New South Wales, Australia 6 days ago

    Sydney, New South Wales, Australia 1 day ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    Create a job alert for this search

    Head Of • Sydney, NSW, Australia

    Related jobs
    • Promoted
    National Head Of Claims / Solicitor

    National Head Of Claims / Solicitor

    BerkleyinausSydney, Australia
    Company Details Elevate Your Career as the National Head of Claims!.About Us : Join a Fortune 500 general insurer that's not just growing but exploding with innovation and opportunity.At Berkley Ins...Show moreLast updated: 30+ days ago
    • Promoted
    Head Of Technical Claims & Governance

    Head Of Technical Claims & Governance

    OpenSydney, Australia
    Say hello to insurance that works wonders.At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mat...Show moreLast updated: 3 days ago
    • Promoted
    National Head Of Claims

    National Head Of Claims

    AtSydney, Australia
    Elevate Your Career as the National Head of Claims!.Join a Fortune 500 general insurer that's not just growing but exploding with innovation and opportunity. At Berkley Insurance Australia (BIA), we...Show moreLast updated: 10 days ago
    National Claims Manager

    National Claims Manager

    My NRMASydney, Australia
    SIXT Australia is on the lookout for a permanent full time National Claims Manager to join the team.Reporting to our Head of Fleet this position will be based at our Head Office in Wynyard CBD howe...Show moreLast updated: 21 days ago
    • Promoted
    National Head Of Compliance & Risk

    National Head Of Compliance & Risk

    ThenticSydney, Australia
    You are looking at a highly ranked leader in the energy efficiency segment who install and commission projects to facilities and homes nation wide. Their specialty ranges from solar, energy auditing...Show moreLast updated: 18 days ago
    • Promoted
    • New!
    Head Of Claims Technical & Compliance - General

    Head Of Claims Technical & Compliance - General

    Ensure RecruitmentSydney, Australia
    General Insurance claims focused.Ensure Recruitment has been retained by a high profile reinsurance organization looking to identify a true industry leader in general reinsurance claims.Unique and ...Show moreLast updated: 17 hours ago
    • Promoted
    National Claims Portfolio Manager - Commercial Motor

    National Claims Portfolio Manager - Commercial Motor

    Succession Recruitment Pty LtdSydney, Australia
    Well established & market leader insurance provider.Our client, a prominent and rapidly growing insurance company, is seeking a dedicated and talented National Claims Portfolio Manager to oversee a...Show moreLast updated: 7 days ago
    • Promoted
    Head Of National Sales

    Head Of National Sales

    AmpSydney, Australia
    If you live in Australia or New Zealand, you've likely heard of AMP.But at a time when society is changing, we are too.We're now a nimbler business with new leadership and thinking.For us, these ar...Show moreLast updated: 8 days ago
    • Promoted
    National Head Of Claims / Solicitor

    National Head Of Claims / Solicitor

    Berkley Insurance Australia (A Berkley Company)Sydney, Australia
    Join to apply for the National Head of Claims / Solicitor role at Berkley Insurance Australia (a Berkley Company) Continue with Google Continue with Google Join to apply for the National Head of Cl...Show moreLast updated: 5 days ago
    • Promoted
    National Head Of Neuro - Physiotherapist

    National Head Of Neuro - Physiotherapist

    Rgit AustraliaSydney, Australia
    National Head of Neuro - Physiotherapist Join to apply for the National Head of Neuro - Physiotherapist role at Optimum Health Solutions National Head of Neuro - Physiotherapist 1 day ago Be among ...Show moreLast updated: 8 days ago
    • Promoted
    Head Of Claims Operations & Excellence

    Head Of Claims Operations & Excellence

    Avant Mutual GroupSydney, Australia
    Friday, 23 May 2025Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. Avant now represents 90,000 heal...Show moreLast updated: 30+ days ago
    Head of Claims Operations & Excellence

    Head of Claims Operations & Excellence

    AvantSydney, Australia
    Avant is Australias leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. Avant now represents 90000 health practitioners and ...Show moreLast updated: 30+ days ago
    • Promoted
    National Head Of Claims / Solicitor

    National Head Of Claims / Solicitor

    BerkleySydney, Australia
    Company Details Elevate Your Career as the National Head of Claims!.About Us : Join a Fortune 500 general insurer that's not just growing but exploding with innovation and opportunity.At Berkley Ins...Show moreLast updated: 30+ days ago
    • Promoted
    Head Of Claims

    Head Of Claims

    Hannover ReSydney, Australia
    Hannover Re - more than 3,500 employees at locations all over the world.Our strength? Connecting Power : We rely on each other. As a reinsurer, we protect customers in the event of a claim.This requi...Show moreLast updated: 1 day ago
    • Promoted
    National Head Of Sales

    National Head Of Sales

    Fletcher InsulationSydney, Australia
    Be among the first 25 applicantsDirect message the job poster from Fletcher InsulationSenior Talent Lead @ Fletcher Building | CHRAFletcher Insulation is a leading Australian manufacturer and distr...Show moreLast updated: 8 days ago
    • Promoted
    Head Of Technical Claims

    Head Of Technical Claims

    Australian Reinsurance Pool CorporationSydney, Australia
    Function • • : Claims • •Classification broadband • • : EL2.Location • • : Sydney • •Security clearance • • : Baseline.Role Reports to • •(role title) • • : Chief Claims Officer. Direct Reports • •(role titles) • • : Nil.Purpo...Show moreLast updated: 7 days ago
    • Promoted
    National Head of Neuro - Physiotherapist

    National Head of Neuro - Physiotherapist

    RGIT AustraliaSydney, NSW, Australia
    National Head of Neuro - Physiotherapist.National Head of Neuro - Physiotherapist.National Head of Neuro - Physiotherapist. Be among the first 25 applicants.National Head of Neuro - Physiotherapist....Show moreLast updated: 8 days ago
    • Promoted
    National Head of Neuro - Physiotherapist

    National Head of Neuro - Physiotherapist

    Optimum Health SolutionsSydney, New South Wales, Australia
    National Head of Neuro - Physiotherapist.National Head of Neuro - Physiotherapist.National Head of Neuro - Physiotherapist. Be among the first 25 applicants.National Head of Neuro - Physiotherapist....Show moreLast updated: 3 days ago