UX Design Lead

THE ROLE :

Austrade’s Digital and Technology Services Division is looking for dynamic, user-oriented UX Design Lead, with experience leading at the executive level.

The Digital and Technology Services Division has responsibility for Austrade’s digital infrastructure, platforms and applications that host, support and secure our services.

We are looking for a creative and enthusiastic person to be actively involved in the design and delivery of Austrade’s Go Global Toolkit digital service. As the UX Design Lead, you will work with teams to ensure that the service is designed for user needs. You will develop designs based on evidence of user needs and organisational outcomes, and facilitate co-design, bringing in end users to design with your team. You will help your team build an understanding of the components that make up a service such as people, props, process, front stage and backstage through research. We are looking for a strong team player who values agile ways of working and Human Centred Design (HCD) by working openly and collaboratively. A core function of the role is to conduct and interpret evidence-based research and work with teams to prioritise tasks and design iterations to test with users.

DUTIES INCLUDE :

• Design and develop mock-ups, prototypes and user interfaces for digital services in a fast-paced agile environment.
• Advocate for user-centred design within a multi-disciplinary team with an adaptable approach to meet the needs and standards of the organisation.
• Map out complex service environments to show both current and future state
• Conduct user research and hypothesis testing to understand user and organisational needs.
• Communicate and negotiate with stakeholders at all levels to clearly articulate design decisions and research insights.
• Ensure all designs meet the Australian Government’s Digital Service Standard and Accessibility standards.

Given our commitment to diversity and inclusion, Austrade actively encourages applications from people with disabilities, LGBTQIA+ people, women, and people with diverse linguistic and cultural backgrounds for all of our roles.

CLOSING DATE :

Applications close at 11.30PM, Thursday, 10 July 2025 AEST

ELIGIBILITY :

Australian citizenship – our successful candidate must be an Australian citizen.

Security clearance – our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

For more detailed information please view the Information Pack.

In the spirit of reconciliation we acknowledge the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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