This job offer is not available in your country.
Aps6 Team Leader
Department Of Veterans' AffairsPerth, Australia6 days ago
Job descriptionDuties Lead and supervise members of a team, actively and constructively participate in team meetings, and effectively manage and plan staff leave in line with workload requirements. Demonstrated strong commitment to service delivery and have the ability to contribute to the effective delivery and ongoing enhancement of veteran contact services by identifying opportunities for improved processes and work practices in call handling and enquiry processing. Provide leadership and drive positive performance by mentoring, coaching and supporting all members of the team and section. Deliver constructive feedback, including recognising good performance, identifying and addressing learning and development needs to develop team and individual capability. Work collaboratively and effectively with the teams in other locations and other DVA business areas in order to maintain and improve the level of service provided to veterans by the team, ensuring that findings, outcomes and developments are regularly reported to management. Provide advice and prepare written reports and presentations for management on the team's performance and workflows. Have the ability to analyse data and use that information to deliver and report on team achievements and areas of opportunity. Have the ability to work with shifting priorities and times of peak workloads and strategically manage these priorities in line with our deadlines and successfully engage buy-in from the team. Commitment to the strategic objectives of the area and contribute to the business plans and goals of the section and Branch. Have the ability to accept and actively support decisions of your immediate supervisor and higher level managers and assist colleagues to implement decisions or change. Eligibility Applicants must be an Australian citizen to apply. Notes
Salary Range : $91,239-$103,605 + Attractive Superannuation
- Contact Officer : Gary Edgley (08) 9366 8305
The Team Leader role is essential in the daily running and resource management of the Permanent Impairment, Incapacity Payments, Initial Liability and Combined Benefits Processing Teams. Working closely with an Assistant Director, the Team Leader manages the workload, performance, accuracy, adherence to behaviours and productive relationship management across a team. Ensuring a safe, organised and harmonious workplace with back-up strategies to cope with unexpected disruption to the Team's operations, is the primary task of the Team Leader.
A merit pool will be established that may be used to fill similar positions (ongoing and non-ongoing) within the next 18 months.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
Job Description Opens in new window
Applicant Information Opens in new window
Create a job alert for this search
Team Leader • Perth, Australia
Related jobs
)
- Promoted
Team Leader
The Richmond Fellowship ScotlandPerth, WA, Australia Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in Perth and helping support the people who need it most in our communities!.
We are looking for someone to j...Show moreLast updated: 3 days ago
Team Leader
North Metropolitan Health ServicePerth, Australia Do you want to be a part of a team that promotes and improves the health of its people and community?.This is for a Permanent Full Time appointment.
We are looking for a dynamic team leader for our ...Show moreLast updated: 8 days ago
Team Leader
Australian Childhood FoundationPerth, Australia Team Leader - Out of Home CareFull time ongoing role.Attractive salary, company provided vehicle and excellent benefits including, phone, tablet, salary packaging.
The Australian Childhood Foundatio...Show moreLast updated: 10 days ago
Team Leader
ChildhoodPerth, Australia Team Leader - Out of Home Care Full time ongoing role Attractive salary, company provided vehicle and excellent benefits including, phone, tablet, salary packaging The Australian Childhood Foundati...Show moreLast updated: 9 days ago
Team Leader
Department of Health (WA Health)Perth, Australia Do you want to be a part of a team that promotes and improves the health of its people and community?This is for a Permanent Full Time appointment.
What is our Team Leader role?We are looking for a ...Show moreLast updated: 9 days ago
Team Leader
Macquarie Group LimitedPerth, Australia During a dynamic phase of growth and technology-led business transformation, Macquarie's Personal Banking Direct team are looking for experienced Team Leader to join us and lead a team of Home Loan...Show moreLast updated: 7 days ago
Team Leader
Mills ResourcesPerth, Australia Cutting-Edge and Innovative Manufacturing Company.We seek a skilled people manager who excels in effective communication.
We are seeking an individual with experience in lean manufacturing.Supervise...Show moreLast updated: 5 days ago
- Promoted
Team Leader
ActivPerth, Western Australia, Australia Activ merged with national disability services provider genU from July 1, 2024.We are excited about the opportunities this brings our customers and staff, with a national presence and great career ...Show moreLast updated: 3 days ago
Team Leader
Credit Corp Solutions IncPerth, Australia Categories • • : Collections, Customer Service & Call Centre.Perth CBD location, a short walk from Perth Station and local shops and eateries.
WFH hybrid opportunities for work-life balance and no week...Show moreLast updated: 8 days ago
Team Leader
The Salvation ArmyPerth, Australia The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.We believe in doing good that transforms lives and futures for the better.It is this belief which ...Show moreLast updated: 2 days ago
Team Leader
Link GroupPerth, Australia Provide effective leadership, planning and staff development to Customer Service Officers.The role will be responsible for team performance in accordance with agreed SLAs and ensure that work produ...Show moreLast updated: 8 days ago
Team Leader
Employment Plus AuPerth, Australia Start your career with The Salvation Army today!.We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and ...Show moreLast updated: 2 days ago
Team Leader
Help At Hand Support ServicesPerth, Australia Help at Hand Support Services 'HAHS' is a specialist disability support provider that is passionate about helping empower our participants to live their best life.
We provide support services to NDI...Show moreLast updated: 2 days ago
Team Leader
CoreStaffPerth, WA, AU Our Bibra Lake based client is looking for a Shift Team Leader at their recycling and waste facility.The Shift Team Leader is primarily responsible for ensuring the effective and efficient daily op...Show moreLast updated: 17 days ago
Team Leader
Lvmh Perfumes & CosmeticsPerth, Australia Perth, WA 6000 : Reliably commute or planning to relocate before starting work (required).Show moreLast updated: 8 days ago
Team Leader
Nido Early SchoolPerth, Australia Nido is opening a beautiful brand-new Early School service in.Treeby South • • and we are looking for our next Room Leaders who are ready to make Nido their home and thrive in a supportive and collab...Show moreLast updated: 9 days ago
Team Leader
East MetroPerth, WA, AU As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.Activ merg...Show moreLast updated: 25 days ago
- New!
Team Leader
Zoom RecruitmentPerth, Australia Zoom Recruitment offers a full suite of specialist solutions including Recruitment, Consulting, Training, and OH&S compliance from a local and national perspective.
Our expertise spans over various ...Show moreLast updated: 11 hours ago