Manager
Canberra
- Canberra suburb of Page ACT
- Local permanent full-time role
- Positively impact the lives of Australias most vulnerable.
Everything we do is motivated by excellence served with care. We believe that the best way to provide meaningful genuine experiences for residents is to train develop and recognise our greatest asset our people. This approach makes the Morrison difference.
A rare opportunity to join our team we currently have an opportunity for a Customer Service Manager to join our dedicated Morrison Living team - aged care sector.
THE POSITION
Oversee the daily management of the homes support servicesMonitor service quality implement improvements and meet regulatory standardsManage and resolve complaints efficiently ensuring satisfactory outcomesLead train and develop the support services team ensuring high service standardsCoordinate events and programs to enhance resident well-being and community relationshipsTHE PERSON
Proven experience in leading and training customer service teams preferably in healthcare or aged care settingsExcellent communication and interpersonal skills adept at managing relationships with residents families and staffDemonstrated ability to monitor and improve service quality ensuring compliance with regulatory standardsEvidence of inoculation against vaccine preventable diseases including covid vaccinations and annual flu shotNPC : Hold a current National Police Clearance or be willing to obtain oneTHE BENEFITS
12 weeks of paid parental leave for primary carersAccess to training and development programs to support your growthImmediate access to 100 retail discounts accessible from your mobileMultiple salary packaging options to help your dollar go furtherIts not just a job you get to play a part in making a difference to those who need it mostRequired Experience :
Manager
Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full-Time
Experience : years
Vacancy : 1
