Claims Advisor

Join Suncorp Group as a Workers Compensation Claims Advisor and Make a Meaningful Impact!

Are you ready to be part of a team that makes a real difference in people's lives? Do you have a passion for providing exceptional customer service and driving positive outcomes? If so, we invite you to join our Perth team on a Permanent Full-Time basis as a Workers Compensation Claims Advisor at Suncorp Group.

Why Suncorp Group? At Suncorp Group, we're more than just a company; we're a force for good in the communities we serve. Our Claims teams play a pivotal role in making a positive impact by supporting our customers during their most challenging times and helping them rebuild their lives.

What You'll Be Doing :

As a Claims Advisor at Suncorp Group, you'll be at the forefront of providing crucial support to our customers. Here's a glimpse of what your role will entail :

• Comprehensive Assessment : You'll obtain and meticulously review medical, financial, investigative, and rehabilitation reports to ensure accurate claim assessment.
• Compliance Champion : You'll ensure that all legislative compliance timeframes are met, coupled with ongoing reviews of essential reports.
• Cost-Effective Solutions : Your expertise will help us adopt effective strategies to resolve claims efficiently, minimizing costs.
• Optimal Recovery : You'll facilitate early access to suitable rehabilitation, enabling injured claimants to achieve the best possible recovery.
• Exceptional Customer Service : Providing top-notch customer service is our priority. You'll be a vital link between the legislative authority, employers, injured workers, brokers and internal teams, ensuring timely responses and efficient processing.

What You Bring to the Table :

To succeed in this role and thrive in our team, you'll need :

What we can offer you

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include :

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Our Culture

At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we’ve had to become even more customer obsessed, innovative and performance driven than ever before.

Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we’re here. Caring for others, being courageous and doing the right thing underpins everything we do.